Sr. Deposit Operations CIF Specialist

SUMMARY:

The Sr. Deposit Operations CIF Specialist will oversee the timely and precise review of change management reports (CIF-Deposit data) produced by the bank’s Silverlake core system. Some duties include validating that all CIF and deposit modifications entered into the core system are substantiated with the requisite documentation and authorization. Additionally, this role will monitor exceptions for necessary follow-up actions.

JOB DUTIES AND ESSENTIAL FUNCTIONS:

• Conduct daily reviews of CIF and Deposit data change reports generated by the bank’s core system.
• Compare the data contained in the reports against support retained in the bank’s document image system, Synergy, ensuring all changes are properly authorized by the customers or appropriate bank personnel.
• Verify customer information, including identity, address, and Tax ID numbers, against provided documentation. Review signature cards for new accounts to ensure proper authorization and assess account maintenance requests for authorized changes.
• Review account maintenance requests to ensure all changes are authorized by the customer.
• Monitor and manage exceptions identified in tracking forms, ensuring timely follow-up with relevant parties.
• Track exceptions to completion to ensure they are reviewed and resolved by bank personnel in a timely manner.
• Provide weekly exception tracking sheets to Senior Management, updating them on exception rates and any outstanding issues requiring attention.
• Maintain a thorough knowledge and understanding of TexasBank’s policies and procedures, as well and State and Federal laws.
• Possess a thorough grasp of verification workflows to ensure accurate and compliant processing of customer data and transactions.
• Perform other duties and special projects as assigned to support organizational objectives and enhance operational efficiency.

WORKING CONDITIONS:

• Air-conditioned work environment.
• Consistent and timely attendance is required to ensure uninterrupted operational efficiency and exemplary service delivery.

PHYSICAL DEMANDS:

• Sit for extended periods of time.
• Walk, stand, bend, squat, twist, and reach.
• Simple grasping and fine manipulation.
• Extended keyboarding.