Sr DevOps Engineer I - SalesForce

Sr DevOps Engineer I - SalesForce

Location: Bangalore, India

Type: Full Time

Jeppesen ForeFlight is the industry leader in aviation software and data, serving commercial airlines, military operators, business aviation, and general aviation pilots worldwide.

About the Role

We are seeking a results-driven Salesforce DevOps Engineer with ~7 years of experience in Salesforce development and release management, specializing in Copado, GitHub, and GitLab. This role owns the end-to-end delivery pipeline for our enterprise Salesforce platform — designing, administering, and optimizing CI/CD pipelines to support complex metadata deployments across multiple environments. The ideal candidate is hands-on with branch management, merge-conflict resolution, quality-gate configuration, sandbox data deployment, and data masking for UAT/staging, and partners closely with Development, QA, the Project Manager, and the Release Manager to automate builds and lead weekly production deployments with high reliability.

Key Skills

• Salesforce DevOps & Release Management; Copado administration and implementation
• CI/CD pipeline design and optimization; User Stories and Promotions in Copado
• GitHub / GitLab repository management; branching strategy and merge-conflict resolution
• Quality Gates configuration; Static Code Analysis (PMD) and Apex unit-test integration
• Salesforce metadata deployment; sandbox data deployment and data masking for UAT/staging
• Salesforce environment management; Agile / Scrum collaboration

Key Responsibilities

• Copado Pipeline Management
• Administer, design, and optimize CI/CD pipelines in Copado, leveraging User Stories and Promotions to manage Salesforce metadata and complex deployment flows across multiple environments.
• Manage repository integrations within Copado; implement effective branching strategies and resolve merge conflicts to support parallel development efforts.
• Configure Quality Gates by integrating static code analysis (PMD) and Apex unit tests to improve code quality and increase test coverage.
• Upgrade and tune Copado to the latest version; troubleshoot pipeline failures and keep the delivery pipeline healthy (including nightly builds and back-promotions).
• Environment Management
• Own the lifecycle and hygiene of all Salesforce environments — development, integration, QA, staging/UAT, pre-production, and full-copy sandboxes.
• Execute sandbox data deployments and data-masking procedures for UAT/staging using Copado Data Deploy or similar tools, ensuring high-fidelity and secure test data.
• Manage environment provisioning, refreshes, capacity, decommissioning, and access controls with minimal disruption to teams.
• Deployments
• Work closely with developers, admins, testers, and release managers to plan, coordinate, and lead deployment activities end to end and minimize production risk.
• Validate release readiness, manage deployment runbooks and rollback plans, and perform post-deployment verification.
• Act as the deployment coordinator when issues arise — leading triage, mitigation, and stakeholder communication.
• Build Automation
• Automate builds and deployments to eliminate manual steps and enable repeatable, auditable delivery.
• Establish and maintain nightly builds and automated validation; integrate automated testing, security scanning, and compliance checks into the pipeline.
• Continuously identify automation opportunities to reduce cycle time and deployment risk.
• Weekly Production Deployments
• Work closely with the Project Manager and Release Manager to plan and execute weekly deployments to Production.
• Coordinate release schedules, change approvals, and go/no-go readiness across Dev, QA, and business stakeholders.
• Support end-to-end release activities: deployment planning, validation, rollback support, and release documentation.
• Governance & Continuous Improvement
• Maintain repository hygiene and version-control best practices in GitHub and GitLab; ensure compliance with deployment standards, security requirements, and Salesforce best practices.
• Define and track DevOps KPIs (lead time, deployment frequency, change failure rate); lead retrospectives and drive tooling and process improvements.

Basic Qualifications (Required)

• 7+ years in Salesforce development and release management / DevOps supporting enterprise Salesforce applications.
• Hands-on expertise with Copado CI/CD — administration, implementation, User Stories, Promotions, branching, merge-conflict resolution, and Git integration.
• Experience configuring Quality Gates with static code analysis (PMD) and Apex unit tests to raise code quality and test coverage.
• Strong experience managing Salesforce environments and executing sandbox refreshes and data deployments, including data masking for UAT/staging.
• Proven track record leading deployment activities in partnership with developers, admins, QA, the Project Manager, and the Release Manager.
• Excellent collaboration and communication skills; able to produce clear release notes, runbooks, and deployment documentation.

Preferred Qualifications (Desired)

• Experience with Git-based source control and DevOps tooling such as GitHub and GitLab.
• CI/CD automation experience with Jenkins or equivalent build-automation tools.
• Hands-on experience with AWS deployments and cloud platform services (or comparable Azure/GCP experience).
• Scripting / automation skills (e.g., Bash, Python, or Apex) and familiarity with Salesforce metadata, packaging, and the Salesforce CLI (sfdx).

Typical Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
• Copado Consultant / Administrator certification.
• Salesforce Administrator certification (Platform certifications a plus).
• Cloud provider certification (AWS / Azure / GCP).
• Experience in regulated industries or with compliance requirements (SOC 2, ISO).

Soft Skills

• Strong organizational skills and attention to detail.
• Ability to manage multiple concurrent releases and prioritize under pressure.
• Proactive problem-solver with a continuous-improvement mindset.
• Collaborative team player who builds consensus across Dev, QA, and business stakeholders in an Agile / Scrum environment.

What We Offer

• Opportunity to shape Salesforce DevOps, release, and environment practices for critical business systems.
• A collaborative DevOps culture with real investment in automation tooling.
• Professional development and certification support.

Why You Should Join

At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional well-being. Our benefits package includes but is not limited to the following:

• Group Medical insurance
• Group term life, personal accident, and critical illness insurance
• Gym reimbursement
• 20 days of paid vacation time
• 12 days of paid sick time
• Employee Assistance Program