Sr Dir CRM Platforms

A Day in the Life: The Senior Director, CRM Platforms & Distribution is responsible for the strategy, governance, and performance of Hertz's global CRM and customer engagement ecosystem. This includes multiple Salesforce implementations (Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud) and our Loyalty platform, supporting over 3,500 users across customer care, B2B sales, Marketing, and internal service operations, as well as legacy systems and future-state CRM capabilities. Th…