Sr. Director of Application Support, Americas | Cloud & On-Premise
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Job Description Senior Director of Application Support, Americas | Cloud & On-Premise Lead a large, multi-disciplinary Customer Support organization responsible for the full SaaS product portfolio across On-Premise and Cloud environments. This role oversees Tier 2-3 engineering teams, a group of Technical Account Managers, and offshore support operations, totaling approximately 60 support professionals across multiple global sites. Senior Director of Application Support, Americas | Role & Respo…