Sr Engineer, Cyber Security

Job Overview:

We are seeking an experienced Sr. IAM Stability Engineer to support, maintain, and enhance enterprise Identity and Access Management (IAM) platforms, ensuring high availability, performance, security, and operational stability across on-premises and AWS environments.

Responsibilities:

• Support and maintain ForgeRock (AM, IDM, DS, Identity Cloud), PingFederate, P1AIC, and P1AIC IGA platforms.
• Monitor IAM services, troubleshoot production incidents, perform root cause analysis (RCA), and drive platform reliability improvements.
• Manage authentication, Single Sign-On (SSO), federation, MFA, provisioning, and identity lifecycle processes.
• Support and enhance IAM-integrated applications built on ASP.NET Console Applications, .NET APIs, TIBCO BW, and AngularJS.
• Collaborate with infrastructure, security, and application teams to resolve production issues.
• Implement monitoring, automation, patching, vulnerability remediation, and operational best practices.
• Maintain technical documentation, operational runbooks, and support audit/compliance requirements.
• Participate in incident bridges and lead recovery efforts during production incidents.
• Support cloud-based IAM integrations and services within AWS environments.
• Ensure continuous improvement, stability, availability, and security of enterprise IAM services.

What are we looking for?

We seek strong collaborators who can deliver a world-class client experience. The ideal candidate thrives in a fast-paced environment, is client-focused, team-oriented, and demonstrates a passion for innovation, problem-solving, and continuous improvement.

Requirements:

• 5+ years of IAM support and engineering experience.
• Hands-on expertise with ForgeRock, PingFederate, ForgeRock Identity Cloud, and ForgeRock Identity Governance solutions.
• Strong knowledge of SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), LDAP, Active Directory, and MFA.
• Experience with C#, ASP.NET, .NET APIs, TIBCO BW, AngularJS, SQL databases, PostgreSQL, and Python.
• Experience navigating and troubleshooting AWS services, including Lambda, Glue, CloudWatch, IAM, and related infrastructure components.
• Hands-on experience using Splunk and Dynatrace for monitoring and troubleshooting.
• Strong troubleshooting, incident management, and production support skills.
• Minimum 3 years of experience with ForgeRock Identity Cloud configuration and development.
• Minimum 5 years of experience implementing and supporting SSO solutions using SAML and OAuth.
• Working experience with Java and PingFederate.

Preferences:

• Expertise in developing authentication journeys, self-service workflows, and access management solutions.
• Strong understanding of OpenID Connect (OIDC) and OAuth 2.0 standards and best practices.
• Working knowledge of DevOps tools and practices, including GitHub and Octopus Deploy.
• Experience with automation, scripting, and operational efficiency initiatives.

Core Competencies:

• Experience iin Production support, platform stability, incident management.
• Experience in ForgeRock Identity Cloud, PingFederate federation services, IAM governance.
• Experience in AWS integrations, and continuous service improvement.