Sr. FinOps Analyst - AR, Cash Apps
Key job responsibilities
• Understanding of Accounts Receivables process
• Post daily receipts (wires/ACH/checks) and credit/debit memos on a timely basis in order to ensure accurate maintenance of accounts receivable balances
• Contact customer, collections and business partners to obtain remittance details
• Research and resolve misapplied and unidentified cash receipts in ERP
• Identify and manually tag all customer remit discrepancies and short payments.
• Undertake tasks as requested by the Team Leader that may involve testing and process improvement.
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
• Maintain, prepare and distribute daily and monthly reporting to Supervisor, and other stakeholders
• Meet the monthly productivity goals
• Identify and reconcile payment differences, post short/over payments, deductions on account and partial payments and appropriately code all reconciling transactions
• Utilize shared mailboxes and customer web portals to identify, retrieve and organize remittance details