Sr. Hardware/Software Installation Technician
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Summary
Senior hardware/software installation technician on Agile Defense's ITESS contract supporting the U.S. Navy's Military Sealift Command C4 (N6) department in Norfolk, VA. Day to day they prepare Installation Design Plan and As-Built packages, install/activate and de-install systems, and perform troubleshooting and rollback planning, requiring an active DoD Secret clearance and Security+/CCNA/CSA+/G
About Agile Defense
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.
Requisition #: 1947
Job Title : Sr. HW/SW Installation Technician
Location: Norfolk, Virginia 23511
Clearance Level: Active DoD - Secret
Required Certification(s): Security+, CCNA, CSA+, GSEC+ OR SSCP
SUMMARY
The U.S. Navy's Military Sealift Command (MSC) is the premier provider of ocean transportation to the Department of Defense (DOD). The ITESS Contract shall assist the Military Sealift Command’s (MSC) Command, Control, Communications, and Computers (C4) Department (N6) in providing and sustaining Department of Defense (DOD) and Department of the Navy (DoN) compliant technical solutions for MSC and will satisfy current (and emerging) requirements to enhance and develop IT capabilities, to MSC N6’s Support Plan, MSC C4 technical architecture road maps, and DOD / DoN Instructions / mandates. Additionally, the solutions developed and maintained satisfy emergent cybersecurity mandates and provide continuous life cycle sustainment for deployed systems.
JOB DUTIES AND RESPONSIBILITIES
- Prepare and deliver both Installation Design Plan (IDP) and As-Built Drawing packages in accordance with both MSC and American Bureau of Shipping (ABS) Standards.
- Provide technical troubleshooting, fault isolation and fault remediation to assist the Afloat Operations installation team to resolve any issues encountered during system installation or CRQ implementation process.
- Support facility and system installations, modifications, and changes.
- Support physical and/or logical installation of the system and systems elements, the installation of any necessary component devices, the installation of all required facility related elements, the activation and/or migration of associated components.
- Support activities for de-installation, deactivation and technology upgrades/refreshes.
- Review and follow all Pre-Installation Test and Check-Out Procedures.
- Provide Pre-Installation Test and Check-Out (PITCO) Procedures for systems under engineering activities that shall serve as test bed prior to LRIP and FRP.
- For all installations, provide a detailed Rollback Plan (RBP) for engineering activities to include a defined process for successful rollback of LRIP system to the prior MSC system baseline platform(s) should LRIP installation be deemed not feasible during installation.
QUALIFICATIONS
Required Certifications
Security+, CCNA, CSA+, GSEC+ OR SSCP
Education, Background, and Years of Experience
Typically has completed high school, and has 5 or more years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required.
WORKING CONDITIONS
Environmental Conditions
Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Strength Demands
Sedentary – 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Physical Requirements
Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).
Our Core Values
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.
What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.
- Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
- Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
- Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
- Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
- Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
- Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Skills
As published by lever · 22 questions · 5 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company
Short answers (2)
- What is your full street address? (Street, City, State, Zip)
- What is your desired salary?
Pick from a list (14)
- Do you have a Department of Defense (DOD) Recognized Security Clearance?
- What level of DOD clearance do you have?
- Are you authorized to work in the United States?
- Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
- Are you open to relocating for this position, or another position with Agile Defense?
- Are you a current employee of Agile Defense or any of its subsidiaries, affiliates, or acquired companies?
- Have you ever been employed by Agile Defense or any of its subsidiaries, affiliates, or acquired companies?
- How did you hear about us?
- Do you have a higher education degree?
- What is your highest level of education?
- Do you have any active industry related certifications?
- Are you a current or former U.S. Government employee or U.S. armed forces?
- Are you currently subject to any post-employment obligations from a current or former employer that could restrict your ability to perform this role if hired?
- I certify that the information provided is accurate to the best of my knowledge and understand that additional details may be requested later in the hiring process.
Written answers (5)
- If you were referred, please list the referrer's name and any other details here: optional
- What active industry related certifications do you have?
- If yes, please briefly describe the type of obligation and its duration (you may exclude employer names and confidential terms). If no, please respond with "N/A".
- If hired, would you have any ongoing outside employment, consulting, or business activities that could conflict with this role or the company’s interests?
- If yes, please briefly describe. If no, please respond with "N/A".
Attachments (1)
- Please upload a copy of your certification(s) if applicable optional