(Sr.) IT Engineer_TC29079

Support global IT operations and infrastructure responsibilities, including but not limited to the following:
1. Administer and maintain internal license servers, including service monitoring, troubleshooting, availability checks, and user access support.
2. Manage server patch management platforms and related processes, including patch planning, testing, deployment, exception handling, and patch compliance tracking for Windows and Linux servers.
3. Support and maintain enterprise email systems, including Microsoft 365 / Exchange Online, mail flow, mail spam system, distribution groups, permissions, and email-related troubleshooting.
4. Perform overall server administration and maintenance, including Windows Server and Linux Server operation, system monitoring, incident troubleshooting, access control, capacity checks, backup verification, and routine maintenance.
5. Support infrastructure solution evaluation and implementation, including storage, backup, virtualization, and other enterprise IT infrastructure solutions.
6. Prepare and maintain technical documentation, operation procedures, system records, troubleshooting notes, and change records.
7. Participate in IT infrastructure improvement projects, proof-of-concept testing, risk assessment, and technical evaluation for new solutions.