Sr. IT Executive- OFF ROLL

Role & responsibilities

Job Description IT Support Executive / System Administrator

Roles & Responsibilities

• Install, configure, upgrade, and maintain hardware and software across Windows and Linux environments.
• Install and configure Windows Server 2003, 2008, and 2012, along with Windows 7, 8, 10, and 11 operating systems.
• Manage Active Directory, user accounts, access permissions, domain environments, and Group Policies.
• Install, configure, and maintain DHCP and DNS services.
• Manage operating system upgrades, software installations, service packs, security patches, and updates.
• Configure and troubleshoot MS Outlook (2007, 2010, and 2016) and other email clients.
• Manage shared network resources, including folders, printers, and other hardware and software resources.
• Install, configure, and troubleshoot desktop, network, and IP-based printers.
• Configure and maintain network devices, including Wi-Fi routers, switches, CCTV NVRs, and biometric devices.
• Provide technical support for Oracle application servers running on Windows and basic Oracle 10g application support.
• Coordinate with vendors for server and desktop hardware issues, maintenance, and Annual Maintenance Contracts (AMCs).
• Provide technical support for LAN, WAN, VPN, internet connectivity, and network-related issues.
• Monitor Internet Leased Line (ILL) and RF connectivity and coordinate with Internet Service Providers (ISPs) for issue resolution.
• Provide timely technical support to employees at head office and branch locations through on-site and remote desktop support tools.
• Troubleshoot hardware, software, operating system, and network-related issues.
• Perform regular backups of user data, domain servers, and database servers.
• Support video conferencing platforms such as Zoom, Microsoft Teams, and Google Meet.
• Maintain IT hardware and software inventory and manage IT assets.
• Ensure smooth day-to-day IT operations and provide technical assistance to users across multiple locations.

Preferred Candidate:

• Hands-on experience in IT Support, Desktop Support, System Administration, and Network Troubleshooting.
• Good knowledge of Windows Server, Windows operating systems, Active Directory, DHCP, and DNS.
• Knowledge of LAN, WAN, VPN, Wi-Fi, routers, switches, and internet connectivity.
• Experience in MS Outlook configuration and troubleshooting.
• Basic knowledge of Oracle Applications / Oracle 10g and NetSuite.
• Knowledge of hardware maintenance, IT asset management, and vendor coordination.
• Good troubleshooting, communication, and problem-solving skills.
• Must be a Graduate

Interested candidates can send their resume to recruiter@bambinoagro.com