Sr. IT Specialist - Help Desk with Security Clearance

Connsci is seeking a Sr. IT Help Desk Specialist to provide Tier I through Tier III end-user support for a federal agency. This position serves as a senior technical resource within the IT Customer Support Services team, resolving complex end-user issues, supporting enterprise technologies, and helping maintain reliable IT operations across headquarters and remote locations. In this role you can expect to: - Serve as the senior technical resource for Tier I–III IT incidents and service requests…