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Sr Lead Product Manager - G21549

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Description

ADP is seeking a Senior Lead Product Manager to lead the evolution of the digital purchase and onboarding experience for our Small Business Services portfolio. In this highly visible role, you'll own a critical part of the customer journey: helping small businesses move effortlessly from purchase to successful activation.

You'll work alongside a team of talented product managers, designers, engineers, and business partners to simplify workflows, reduce customer effort, and accelerate time-to-value. By leveraging data, customer insights, and technology, you'll create experiences that make complex payroll setup processes feel easy and supportive.

We're looking for someone who thrives on solving customer problems and delivering measurable business outcomes. You are equally comfortable diving into data, validating customer needs, evaluating product opportunities, and driving execution across cross-functional teams. You bring strong product judgment and a bias toward action.

To succeed in this role, you must develop a deep understanding of the customer journey and the challenges small business owners face when purchasing and setting up payroll. You've led customer-facing digital products, partnered closely with engineering and design teams, and delivered measurable impact. You understand how to balance customer needs, business goals, and technical realities to deliver experiences that drive both customer success and business growth.

Our best product managers bring clarity to ambiguity and relentlessly focus on helping customers achieve their goals while delivering meaningful outcomes for the business.

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