Sr. Manager-Delivery Leader

The Sr Mgr, Delivery Lead is accountable for predictable, secure, high-quality delivery execution across one or more pods, complex initiatives, or multiple workstreams. This role drives delivery discipline, planning, and transparency at a broader scope—translating priorities into achievable delivery forecasts, managing cross-team dependencies, and ensuring delivery outcomes align to agreed scope, timing, and quality expectations. This is an influence-based, delivery-accountable role.

Key Accountabilities

• Own end-to-end delivery execution across assigned scope, ensuring committed work is delivered predictably, safely, and in line with agreed objectives and quality expectations.

• Translate priorities into delivery plans, sequencing, and forecasts; surface constraints early and drive timely decisions and trade-offs.

• Establish and maintain delivery cadence and lightweight governance (planning, checkpoints, metrics review), improving predictability and flow over time.

• Proactively manage delivery risks, dependencies, and impediments across pods, platforms, and partners; drive resolution and structured escalation where required.

• Provide consistent delivery visibility (status, milestones, risks, forecast, dependency health) to stakeholders and enterprise partners.

• Partner with enterprise stakeholders (Risk, InfoSec, Compliance, Privacy) to ensure delivery includes operational readiness, control alignment, and launch/transition planning.

• Support delivery resource stewardship by contributing to estimation, capacity planning, vendor coordination, and delivery cost awareness within established guardrails.

• Contribute to a collaborative, learning-oriented delivery culture aligned with ways of working and IGM values.

• Participate in relevant chapter activities by sharing standards, tools, templates, and lessons learned to support consistent delivery practices.

Qualifications

• Bachelor’s degree in a related field (or equivalent experience); advanced degree is an asset.

• 7–10 years of progressive experience in technology delivery/program execution across complex initiatives.

• Delivery planning and forecasting (milestones, sequencing, and delivery health).

• Cross-team dependency, risk, and issue management using influence and structured escalation.

• Stakeholder communication and transparency (status, risks, decisions, and trade-offs).