Sr. Manager (m/f/d) – DHAM Factory IT
**About the job**
The DHAM Factory IT Manager is responsible for the delivery, operation, and continuous improvement of all IT services supporting the Hamburg manufacturing site. The role leads manufacturing IT, factory digitalization, infrastructure, workplace services, and end-user support, ensuring reliable, secure, and efficient IT services for a 24/7 semiconductor manufacturing environment.
**This is your new job**
Factory IT Leadership
- Lead all IT activities supporting the Hamburg manufacturing site and act as the primary IT partner for site leadership, Manufacturing, Engineering, Quality, and Facilities.
- Define and execute the site IT roadmap aligned with business and manufacturing objectives
Manufacturing Systems & Factory Digitalization
- Own the operational performance and continuous improvement of Manufacturing Execution Systems (MES), CIM, SPC, APC, and related manufacturing applications.
- Lead lifecycle management, upgrades, and modernization of manufacturing systems.
- Drive factory automation, equipment integration, robotics, and smart manufacturing initiatives.
- Partner with Manufacturing and Engineering teams to deliver Industry 4.0, analytics, AI, and digital transformation initiatives
Infrastructure & Workplace Services
- Ensure reliable operation of networks, servers, storage, workplace technologies, and end-user support services.
- Maintain high availability of IT services supporting 24/7 factory operations
Service Management, Security & Compliance
- Drive incident, problem, change, and service management processes.
- Ensure compliance with cybersecurity, audit, business continuity, and disaster recovery requirements.
Leadership & Vendor Management
- Lead and develop the local Factory IT team and manage external service providers.
- Foster a culture of continuous improvement, accountability, and cross-functional collaboration.
- Coordinate resource planning and prioritization across internal team and external partners for projects and business support.
- Manage IT staffing budget and vendor spend in line with overall Factory IT budget.
**What you will need**
- Bachelor’s or Master’s degree in IT, Engineering, Computer Science, or a related discipline
- Minimum 7 years of relevant leadership experience in Manufacturing IT, Factory IT, or industrial environments
- Strong knowledge of MES, CIM, factory automation, equipment integration, and manufacturing operations.
- Solid understanding of IT infrastructure, workplace services, networks, servers, and service management.
- Experience supporting business-critical 24/7 operations.
- Strong stakeholder management, vendor management, and communication skills
- Knowledge of Industry 4.0, Smart Factory, AI/Analytics, and OT/IT integration.
- ITIL or equivalent service management certification
- Fluency in English and German language (spoken and written)