Sr Manager - Resource Planning
Posted Updated
Description
The IT Resource Planning group is an integral part of the IT Strategy and Metrics team. The group provides critical resource planning for 1300+ employees and contractors to enable enterprise resource planning to support our IT project portfolio (100-110 projects yearly) worldwide. This includes, project resource demand forecast planning, space planning, coordination with HR/Recruiting regarding contractor conversions/contract to hire positions, and time & attendance process and reporting.
The IT Resource Planning Lead is overall responsible for delivering the groups responsibilities as well as managing 4.
- Overall Resource Planning coordination and Management
- Manage team of resource planners to support resource domains. This includes feedback, mentoring and escalation resolution.
- Work with Portfolio Manager and IT Financial planning to ensure alignment (project start dates, overall costs for internal/external costs) on overall IT portfolio
- Process Improvement
- Research and identify improvements to current resource planning tools.
- Work with resource planners, project managers and domain stakeholders to identify and communicate process improvement and roll out across IT.
- Strategically look to mature resource planning discipline and to streamline deliverables.
- Contingent Resource sourcing
- Single interface point to IQN, work with IQN team to identify sourcing issues, skill gaps and process improvements.
- Tenure reporting and tracking.
- Review time to fill by skill to identify gaps in our vendor base. Work with IQN to identify additional vendors if needed.
- Owner of all changes in tools that relate to Resource Planning. This includes the Clarity tool, any excel tools.
- Research workspace options for collaboration and effectiveness
- Review open contract to hire positions w/ hiring managers and HR/Recruiting
- Reporting and analytics
- Create/deliver enterprise level resource planning reports (such as utilization) and meet with various stakeholders (VP domain leads, CIO, etc.) to discuss overall resource needs, risks, and opportunities.
- Create standard reporting templates that will be used across each domain to show resource demand, constraints and upcoming demand.
- Review and analyze cross domain data to identify blockers and constraints that prevent IT from scaling
- Review and analyze resource data to identify skills that are not adequately covered leveraging employees and work with HR/Domain Lead to address.
- Bachelor's degree or equivalent experience required.
- Excellent verbal and written communication skills
- 10-15 years of resource planning, minimum 3-5 years in an IT context
- 7+ years of leadership experience in managing teams and influencing senior level management and key stakeholders
- Change agent with proven leadership skills and the ability to engage with and influence key stakeholders across disparate IT and business functional areas
- Strong management practices and techniques; a track record of improving team performance holistically and succession planning
- Ability to self prioritize with minimal guidance in a fast paced environment