Sr Manager, S&OP & Business Intelligence
Posted Updated
Description
Job Summary
Your Key Areas of Focus
Business Intelligence Power BI Ownership
Analytics Performance Management
Global Reporting Chennai COE Development
Leadership Expectations
Qualifications for Success
Education Experience
Technical Functional Capabilities
What Success Looks Like
Where We Work
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
What This Role Is All About
We are seeking an accomplished and forward-thinking Senior Manager, SOP Business Intelligence to lead the USC Pre-Owned Solutions operating cadence while building a scalable Power BI, reporting, and analytics capability for the broader organization. This role connects demand signals, inventory availability, operational capacity, grading performance, pricing, allocation, and financial objectives through a disciplined decision-making process.
The position will serve as a strategic business partner, process owner, transformation leader, and BI capability builder, strengthening decision quality, visibility, accountability, and execution while establishing standards that can scale across global regions.
Your Key Areas of Focus
- Own and lead the end-to-end USC Pre-Owned SOP operating cadence.
- Facilitate demand, inventory, allocation, pricing, grading yield, operational capacity, and financial performance reviews.
- Connect channel demand, available inventory, economics, pricing guardrails, operational constraints, and forecast implications in one decision process.
- Define pre-reads, decision rights, outputs, owners, escalation paths, action trackers, and follow-through.
- Drive alignment across Sales, Pricing, Operations, Finance, Marketplace, Sourcing, Supply Chain, and leadership teams.
- Support the transition from an inventory-push model to a demand-driven, multi-channel operating model.
Business Intelligence Power BI Ownership
- Own the Power BI strategy, dashboard roadmap, reporting governance, and development priorities for USC Pre-Owned Solutions.
- Establish executive scorecards and decision-support reporting for SOP, demand, allocation, inventory, operations, grading yields, channel performance, profitability, and working capital.
- Define KPI standards, calculation logic, data ownership, refresh cadence, source-system alignment, and quality controls.
- Drive automation of recurring KPI packs, SOP pre-reads, and executive reports, reducing reliance on manual reporting.
- Maintain a reporting catalog with clear purpose, ownership, definitions, audiences, and adoption plans.
- Ensure reporting is tied to decisions, actions, and measurable business outcomes.
Analytics Performance Management
- Translate complex operational and financial information into concise executive narratives and recommendations.
- Perform root-cause, variance, trend, scenario, and sensitivity analysis.
- Analyze revenue, gross profit, average selling price, cost, yield, absorption, channel mix, inventory, and cash conversion.
- Identify risks, opportunities, operational bottlenecks, and corrective actions before value erodes.
- Support forecasting, planning, and rolling outlooks with decision-based assumptions.
Global Reporting Chennai COE Development
- Build reporting standards, KPI definitions, dashboard architecture, and governance practices that can scale beyond USC.
- Partner with regional teams to distinguish globally standard KPIs from locally configurable business requirements.
- Help establish the Chennai SOP, BI, and analytics operating model, service catalog, documentation, and quality controls.
- Recruit, onboard, coach, and develop analysts, BI developers, and reporting specialists as the capability grows.
- Create reusable reporting products and data models that can support multiple regions over time.
Leadership Expectations
- Act as a trusted strategic business partner to senior leadership.
- Lead cross-functional decision forums and create clarity when inputs are incomplete or trade-offs are required.
- Influence stakeholders without relying solely on formal authority.
- Challenge assumptions constructively using data, economic logic, and agreed guardrails.
- Simplify complex analyses into clear decisions, risks, owners, and next actions.
- Coach teams to move beyond report production into insight, root-cause analysis, and decision support.
Qualifications for Success
Education Experience
- Bachelors degree in Finance, Business, Supply Chain, Engineering, Economics, Analytics, or a related field; an advanced degree is preferred.
- 8+ years of experience in SOP, business intelligence, FPA, commercial operations, analytics, performance management, supply chain, or related functions.
- Demonstrated cross-functional leadership and senior stakeholder management experience.
- Experience in a global or matrixed organization, COE environment, consumer electronics, telecom, marketplace, refurbishment, or reverse logistics is preferred.
Technical Functional Capabilities
- Power BI, Power Query, DAX, Advanced Excel, SQL, and data visualization.
- Forecasting, financial modeling, KPI development, scenario analysis, and SOP process design.
- Executive communication, stakeholder facilitation, process governance, and change leadership.
- Experience with Microsoft Fabric, Azure analytics, Power Platform, Snowflake, Python, or automation is advantageous.
What Success Looks Like
- SOP execution: A consistent cadence, clear decisions, accountable owners, effective escalation, and timely action closure.
- Reporting adoption: Accurate, governed dashboards used in operating reviews and supported by documented KPI definitions.
- Business impact: Improved visibility and decisions across demand, allocation, inventory, pricing, operations, profitability, and working capital.
- Automation governance: Reduced manual reporting with documented sources, logic, owners, controls, and refresh requirements.
- Global scalability: Reporting architecture and KPI models that can be replicated while allowing defined local requirements.
- COE development: A staffed, trained, and documented Chennai capability able to support recurring analytics and reporting needs.
Where We Work
Chennai
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.