Sr. Network Engineer (On Site) (36598)

Job Descriptions Summary

The Sr. Network Engineer will coordinate with the IT Network Manager regarding tasks that arise during day-to-day operations of various computer systems, hardware, networking solutions, servers, and the central data center. They will provide on-site/remote administration for software users in a variety of work environments, including professional offices, workgroups or departments, and corporate information services.

Essential Duties and Responsibilities (other duties may be assigned)

• Under guidance of the IT Network Manager, oversees the administration, maintenance and installation of all ACBCI network infrastructure and those core systems that specifically impact the business in relation to internet, telephony, communication, routing and switching. Will also recommend new solutions in regard to hardware and software.
• Work with the IT Network Manager to help shape and realize the Vision of IT Engineering moving into the future.
• Oversees 3rd level property IT support, system backups, archiving, and disaster recovery.
• Under guidance of the IT Network Manager assists with the design, development, documentation, analysis, creation, testing or modification of computer systems or programs, hardware and software based on and related to user or system design specifications.
• Serves as 3rd level support for all trouble calls/emails and enters work orders into our tracking software concerning all related IT engineering systems.
• Assist Network Manager with inventory management of all software licenses, software, hardware, and other IT engineering assets as required by the business.
• Will research and provide recommendations for the purchasing of software, hardware and other IT engineering software required by the business.
• Provide support and guidance to the rest of the Network Engineering team.
• Assists with administration, maintenance, and upgrades of Enterprise Data Center
• Prioritizes all work activities, projects and other related tasks as assigned by the IT Network Manager. Reports project status to the IT Network Manager.
• Provide excellent guest service to both internal and external customers.
• Comply with all applicable Tribal regulations, internal controls and policies and procedures. Document and report all exceptions/variations/deviations immediately upon awareness.

Access to Sensitive Areas and Information

As per the ACGC Access Matrix

Signatory Ability

IT Department forms

Human Resource forms