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Sr. People & Culture Operations Manager (m/w/x)

Open 20d

About Grover

Founded in 2015, Grover enables consumers and businesses across Europe to subscribe to tech devices and comprehensive technology solutions - from individual smartphones, laptops, and wearables to full corporate device setups. The company offers access to over 1,000 unique tech items on flexible and financially convenient terms. A pioneer of the circular economy, Grover refurbishes and recirculates devices to help eliminate e-waste.

We are looking for an enthusiastic Senior People & Culture Operations Manager to join the People team at Grover, full-time and minimum 3 days per week (Tuesday-Thursday) at our Berlin HQ.

Reporting directly to our Director of People & Culture, you would lead our People admin & operations team and own the operational backbone of our People function. This role is the go-to owner for payroll, HRIS, people reporting, and process documentation, making sure the fundamentals run smoothly, accurately, and at scale as the company grows.

🎯 What you will contribute:

  • Team Leadership & Employee Lifecycle:

    • Manage and develop 1-2 People Admin/Operations team members, setting priorities and ensuring accurate, timely delivery
    • Act as escalation point for complex payroll, HRIS, and compliance questions
    • Own employee lifecycle management (onboarding to offboarding) with clear, documented processes
  • Payroll:
    • Own end-to-end payroll (GmbH & EOR) with finance and external providers
    • Manage payroll compliance (tax, social security, benefits) across jurisdictions
    • Handle payroll audits, reconciliations, and year-end processes
  • HR Admin Tech Management:
    • Own the HR Admin tech, including HRIS platform: data accuracy, configuration, workflows, permissions, and integrations. As well as the Admin ticket system and workflows in cooperation with IT
    • Drive system improvements, automations, and new features
  • People Reporting & Analytics:
    • Own people reporting (headcount, turnover, DEI, org changes) and dashboards for leadership
    • Handle ad-hoc data requests from People, Finance, and Leadership
  • Documentation & Process:
    • Own People policies, SOPs and employee-facing guides, keeping them current with legal/regulatory changes
    • Standardize and improve People ops processes for efficiency and scale
  • Compliance & Continuous Improvement:
    • Ensure compliance with local labor law and data protection (GDPR)
    • Automate manual processes and improve employee experience
    • Partner with Finance, Legal, and IT on audits and system projects

🤝 What you bring:

  • 4+ years in People/HR Operations, including 1-2 years in a leadership/people management role within German-based companies (100+ local employees). Startup or scale-up experience is a strong plus.
  • Hands-on experience managing and running German payroll processes - whether in-house or seamlessly alongside external service providers.
  • Solid working knowledge of German labor law, data privacy (GDPR), and payroll compliance requirements.
  • Strong proficiency with HRIS platforms (e.g., Personio, HiBob, Workday, BambooHR) and a forward-thinking mindset using AI tools and automation to streamline workflows, eliminate manual admin, and scale HR operations.
  • Comfortable building reports, auditing data integrity, and translating People metrics into meaningful operational insights.
  • A natural knack for designing, documenting, and scaling clear processes to turn complexity into structured workflows.
  • Exceptional attention to detail, maintaining strict accuracy and confidentiality with sensitive employee data.
  • Ability to break down complex administrative, legal, or payroll topics into simple, digestible guidance.
  • C1+ English and B2+ German (required to confidently navigate German labor/payroll nuances and communicate with external partners).

❤️‍🔥 What you will love about us:

  • BVG monthly discount to drive you everywhere in Berlin
  • Virtual or In-person Coaching Sessions with the Fürstenberg Institut
  • Physical health support with Urban Sports Club
  • Annual learning budget of 750€
  • 15 remote business days per year to work abroad
  • Exclusive Grover Tech discount for you & your loved ones
  • Engaging, open office located in Berlin-Schöneberg with regular events
  • A diverse global team of 75 nationalities (and counting!) - genuinely the nicest group of colleagues who will soon become friends

Embark on a rewarding journey with the Grover Rocketship, where your impact is felt, and together, we cultivate a more circular world. 💚

Grover is an equal opportunity employer. We celebrate diversity and welcome every applicant, regardless of gender, age, ethnicity, religion, sexual orientation, disability, or background.

We are looking forward to e-meeting you! 🚀

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter

  • Preferred First Name optional
  • Please include the link to your LinkedIn Profile
  • What is your current level of German? B2+ is required for this position. choose one
  • Please briefly describe the extent of your people-managerial experience, how long you have managed people directly, and what team sizes?
  • Are you currently residing in Berlin? If not, please state your current city and country of residence.
  • Do you currently hold a valid work permit for Germany? choose one
  • When are you available to start?
  • What are your gross yearly salary expectations in EUR?
  • The role requires in office attendance 3 days per week at our Berlin HQ, Tuesday-Thursday. Does that work for you?
  • I've read the privacy policy for job applicants according to Article 13 of the General Data Protection Regulation. choose one

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