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Sr PMO Tooling Analyst

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Description

Job Summary
The Senior PMO Tooling Automation Analyst will partner with PMO leadership, Portfolio Leads, Project Managers, Technology teams and business stakeholders to design, build and optimise tooling and automation that strengthens PMO control, improves portfolio visibility and reduces manual effort. The role will combine practical PMO experience with deep technical capability across Azure DevOps (ADO), Power BI, ServiceNow and the Microsoft Power Platform.
The role will own the design and continuous improvement of integrated PMO tooling solutions, including workflow automation, data integration, executive dashboards, governance controls and self-service reporting. The role holder will translate PMO requirements into scalable tools, establish technical standards and deliver reliable management information for portfolio decision-making.
The successful candidate will be a hands-on tooling and automation expert who can independently configure platforms, develop data models and dashboards, automate workflows, troubleshoot solutions and guide users. They will bring relevant experience delivering PMO technology solutions in a complex enterprise environment and will balance rapid improvement with appropriate data governance, security and change control.


Key duties and responsibilities
This role will sit within the central Enterprise PMO and support the wider PMO community. The role holder will lead the design, build, administration and adoption of PMO tools and automated solutions across Azure DevOps, Power BI, ServiceNow, Power Automate, SharePoint, Excel and related Microsoft technologies. Responsibilities include solution design, integration, reporting, data governance, documentation, training and continuous improvement.
The role will also provide expertise across the Microsoft ecosystem, train users, generate reports, analyse captured data to provide insight, strengthen data governance, leverage AI and other tools to drive efficiency and automation, and maintain key portfolio management information.


Data, Reporting Insights
  • Design, build and maintain portfolio, programme and project dashboards for operational and executive audiences.
  • Develop decision-focused management information for governance forums and senior stakeholders.
  • Define standard KPI measures, reporting logic, drill-through views and reusable dashboard templates.
  • Provide actionable insight on portfolio health, delivery confidence, risks, issues, milestones, demand, capacity and dependencies.
  • Automate enterprise reporting cycles and implement controls that improve accuracy, consistency and timeliness.
  • Develop and maintain portfolio, programme and project reporting dashboards.
  • Produce high-quality management information for governance forums and senior stakeholders.
  • Implement standard reporting frameworks and KPI measures.
  • Provide insights on portfolio health, risks, issues, milestones and delivery performance.
  • Support enterprise reporting cycles, ensuring data accuracy and consistency.
  • Governance process implementation.


PMO Tooling Solution Design Administration
  • Act as the PMO subject-matter expert for Azure DevOps (ADO), Power BI and ServiceNow, with working knowledge of Power Automate, SharePoint, Excel and the wider Microsoft ecosystem.
  • Translate PMO and portfolio requirements into practical tool designs, workflows, data structures, dashboards and automated controls.
  • Configure and enhance Azure DevOps boards, work-item types, fields, states, queries, dashboards, permissions and portfolio reporting structures.
  • Configure or support ServiceNow workflows, forms, queues, approvals, notifications and reporting relevant to demand, project, change and governance processes.
  • Build semantic models, measures and interactive reports in Power BI using Power Query and DAX.
  • Establish tooling standards, release controls, user guidance and support arrangements.
  • Train and coach PMO and delivery users to improve adoption, data quality and self-service capability.
  • Administer and optimise the use of PMO tools (e.g. Azure DevOps/ADO, MS Project, Excel, Power BI, Power Automate, SharePoint, CoPilot etc).


PMO Reporting Automation
  • Lead on the generation of required PMO reports/insight required.
  • Develop automated dashboards and reporting solutions.
  • Support continuous improvement of PMO systems and processes.
  • Train new users of the various applications and tools as adopted by the PMO.
  • Drive adoption of reporting best practices and tooling standards.
  • Maintain user guidelines and drive adoption.


Data Quality, Controls Governance
  • Monitor and improve data quality across Azure DevOps, ServiceNow, Power BI and connected PMO data sources.
  • Design automated validation rules, exception reports, reconciliation checks and data completeness controls.
  • Identify data gaps, duplicates, inconsistencies and reporting anomalies, and drive corrective action with accountable owners.
  • Define portfolio data standards, field definitions, ownership, access controls and governance processes.
  • Maintain reporting definitions, metric logic, lineage documentation and data dictionaries.


Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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