Sr Power BI Developer
Posted Updated 9
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Summary
Senior Power BI developer who builds and maintains BI reporting and analytics using Power BI, MicroStrategy, SQL, and Excel/VBA, applying standard ETL practices in data lake/warehouse environments to drive reporting improvements (e.g., contact-center and workforce analytics).
Built and maintained expertise in Microstrategy, SQL, Power BI / Query and Excel / Pivot / VBA, utilizing standard ETL practices in data lake / warehouse environments. Helped increase product placement and market penetration per territory 25% annually and average annual GP growth of 17% (40% higher than company). Led Contact Center analytic / reporting process improvements, reducing Abandoned Call Rate by 34% and Average Hold Times by 50% over three-years. Developed and Implemented workforce ma…