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Sky River Casino

SR Prime - Shift Manager

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The SR Prime Shift Manager is responsible for supporting the overall Steakhouse operation and for the selection, scheduling, directing, training, and development of all F&B staff. This position enforces systems and methods of controls and service, department budget and departmental policies and procedures, and ensures the Steakhouse’s performance as a team. In addition, the SR Prime Shift Manager ensures excellence in guest satisfaction through effective training of staff, commitment to the “Sky River Spirit,” and a hands-on and lead by example management style.

  • Schedules, directs, supervises, trains, and develops of all Steakhouse staff.
  • Ensures compliance with all department and company sales, regulations, policies, procedures, internal controls and government rules and regulations.
  • Develops and maintains an elevated level of safety and sanitation standards.
  • Follows a requisition system of restocking of location by managing the inventory and order food and beverages, equipment, and supplies.
  • Oversees food preparation, portion sizes, and the overall presentation of food.
  • Inspects supplies, equipment, and work areas.
  • Ensures employees comply with health and food safety standards and regulations.
  • Investigates and resolves complaints regarding food quality or service.
  • Schedules staff hours and assign duties.
  • Maintains budgets and payroll records and review financial transactions.
  • Establishes standards for personnel performance and customer service.
  • Optimizes profits by controlling food and labor cost and expense daily.
  • Ensures compliance with all department and company rules and regulations, policies, procedures and internal controls and
    government rules and regulations.
  • Promotes positive public and employee relations.
  • Must be able to work in any F&B outlet as assigned based on business needs.
  • Performs other duties as assigned.

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