Sr. Product Designer
Summary
Senior Product Designer at Tithe.ly, a church giving and church-management SaaS platform. You own design end-to-end (research, flows, prototypes, production UI) across giving, ChMS, messaging, and web tools, partnering with PMs and engineers while mentoring designers. Fully remote (US-based), 5+ years SaaS design and strong Figma skills required.
- Own design work end-to-end from discovery through delivery, including user research, journey mapping, user flows, wireframes, interactive prototypes, and production-ready UI.
- Help define and shape the future of Tithely’s unified platform by designing seamless, connected experiences across giving, church management, messaging, and web tools.
- Partner with product managers and engineers to understand problems, explore solutions, and make thoughtful tradeoffs. Work with the Head of Design to prioritize work across related product areas.
- Lead research planning, customer interviews, and usability testing in partnership with CX. Synthesize and share findings to guide product priorities and improve shipped experiences.
- Deconstruct and simplify complex, multi-step workflows, ensuring digital products remain intuitive, accessible, and easy for church staff and members to learn and use.
- Apply and evolve shared components and UX patterns with the design team to create consistent experiences across web and mobile.
- Use AI tools and rapid prototyping to explore ideas, test assumptions, and improve design workflows.
- Champion user advocacy across the organization while aligning design solutions with strategic business outcomes and technical architecture.
- Lead thoughtful design critiques, share work early, and mentor other designers to strengthen craft and decision-making.
- Use a Strategic Mindset by connecting design decisions to product goals and the broader customer experience.
- Be Tech Savvy by experimenting with useful tools, including AI, and applying them thoughtfully to improve design work.
- Communicate Effectively by explaining design decisions and tradeoffs clearly to teammates and senior leaders.
- Manage Complexity by turning complex workflows and competing requirements into clear, usable experiences.
- Collaborate by building strong partnerships with product managers, engineers, and fellow designers.
- Be Customer Focused by using customer research and feedback to address the real needs of church staff and members.
- 5+ years of product design experience, including complex SaaS applications with multiple user roles and workflows.
- A portfolio showing strong visual and interaction design, your role in key decisions, and how research informed shipped product work.
- Strong Figma skills, including reusable components, interactive prototypes, and shared design libraries.
- Experience using AI tools to explore ideas, build prototypes, or improve design workflows, with examples of how they improved the work.
- Proven experience planning, executing, and synthesizing qualitative user research and usability testing to directly influence product roadmaps.
- Experience collaborating with engineers to review builds, conduct design QA, and launch web and mobile products.
- Experience presenting design decisions and tradeoffs to senior leaders and cross-functional partners.
- Experience prioritizing design work across multiple related product areas.
- Direct experience designing church management software (ChMS), giving/fintech tools, nonprofit software, or multi-role administrative platforms.
- Familiarity with product analytics and behavioral data platforms (e.g., Mixpanel, Amplitude, FullStory, Pendo) to evaluate feature performance.
- Prior experience acting as a design lead, mentor, or player-coach within a collaborative product design team.
- We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.
- A stable work environment with designated workspace and access to high-speed internet.
- US-based and legally able to work full time in the US. Sponsorships are not available at this time.
- Tithely is currently able to employ in the following states: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV
