Sr. Product Manager, Medical Affairs & HCP Intelligence
Summary
Product Manager to own the product roadmap for Medical Affairs & HCP Intelligence tools at H1, a healthcare data and AI platform serving biotech and life sciences companies. Drives strategy, cross-functional collaboration, and development of solutions that unlock medical insights to improve patient outcomes.
You will:
- Own the product roadmap for H1's HCP intelligence platform — from profile completeness and data freshness to user-facing workflows for medical affairs teams
- Conduct ongoing discovery with medical affairs users including MSLs, KOL managers, and medical directors to surface unmet needs and validate product direction
- Partner with data science and engineering to improve HCP profile completeness, accuracy, and freshness — and translate those data decisions into user-facing product choices
- Define success metrics and own reporting on engagement, profile coverage, and user satisfaction across the medical affairs product surface
- Collaborate with commercial and customer success teams to ensure the product supports retention and expansion with pharma clients
- Represent the product in client conversations, QBRs, and discovery sessions as the domain expert for HCP intelligence
- Identify opportunities to surface new data signals — publications, congress activity, affiliations, prescribing behavior — within the HCP profile platform
- Translate complex data quality and coverage tradeoffs into clear, prioritized product decisions that engineering and design can execute
- Track and communicate progress against roadmap and client commitments, flagging risks early and coordinating resolution across product, engineering, and commercial teams
- Partner with solutions engineering and data delivery to document client-specific implementation needs and ensure they are reflected in the roadmap
- Familiar with medical affairs workflows: KOL management, MSL engagement, congress planning, publication tracking, or field medical operations
- Experienced in B2B SaaS product management, with a track record on data-intensive or intelligence platforms — not just UI and feature work
- Comfortable with data quality, taxonomy, and entity resolution decisions in a product context — and able to make those tradeoffs visible and defensible
- Strong in user research: able to run qualitative discovery with medical affairs users and distill clear product signal from messy stakeholder input
- Effective cross-functional collaborator — able to work fluidly with data science, engineering, commercial, and customer success
- Data-driven and precise: uses metrics to validate assumptions and define what good looks like for a product area
- Medical affairs domain knowledge: Familiarity with KOL management, MSL workflows, publication tracking, or congress engagement — through product, consulting, or industry experience
- Data product fluency: Comfortable working with data science and engineering on data quality, coverage, and entity resolution problems
- Discovery and research skills: Proven ability to run user research, synthesize findings, and convert them into actionable product requirements
- Healthcare or life sciences exposure: Prior experience in or selling to pharma, biotech, or health system buyers is a strong plus
- Analytical skills: Comfortable using data to validate product decisions; SQL or Python experience a plus
As published by lever
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