Sr. Product Manager

Job Summary

The Sr Product Manager will be a thought leader and will provide strategic direction for the delivery of our products by defining and maximizing value for our customers. This position will be called upon to deliver measurable business results that meet market needs and company goals.

Essential Job Functions

• Define and evangelize the product strategy and roadmap.

• Establish KPIs and metrics to monitor and provide strategic insights and drive continuous improvement.

• Be an expert in our customers’ challenges and pain points by regularly talking with customers, collecting and analyzing data, monitoring industry trends, and collaborating with our customer intelligence, support, sales, and customer success teams.

• Analyze competitive intelligence data to understand competitor strengths and weaknesses and how your product needs to be differentiated against the market.

• Facilitate a multi-functional team comprised of Engineering, UX, and Technical Architecture.

• Prioritize and propose strategic initiatives to address customer challenges and capitalize on market opportunities.

• Deliver solution proposals with prioritized features and corresponding justification.

• Oversee the planning and delivery of product releases across multiple teams.

• Advocate new products to market by assessing existing requirements and product development programs; prepare return-on-investment analysis; establish time schedules with Development and Product Marketing.

• Run beta and pilot programs with early-stage products and prototypes, and leverage data and learnings to iterate and improve solutions.

• Work with product marketing on pricing plans for new product rollout to ensure a unified approach.

• Act as a leader within the product management team and the company.

Position Requirements

• Bachelor's degree or equivalent professional experience.

• 4-6 years' experience as a Product Manager.

• Demonstrated success defining and launching customer-centric products.

• Transportation and Logistics industry experience is highly desirable.

• Preferred qualification: Experience in mobile app development.

• Exceptional written and oral communication skills.

• Proven ability to influence cross-functional teams across geographic boundaries and time zones without formal authority.

• Sincere empathy for the customer and a commitment to understanding their challenges and experiences.

• Team player who collaborates well with other team members and departments.

• Proven ability to maintain a keen attention to detail and work well under pressure.

Additional Information:

Physical Demands:

Minimum physical exertion. While performing the duties of this position, the employee is frequently required to sit, communicate, reach, and manipulate objects, tools or controls. The position requires mobility. Duties involve moving materials weighing up to 5 pounds on a regular basis. Manual dexterity and coordination are required over 75% of the work period while operating equipment such as computer keyboard and mouse.

Work Environment:

The working conditions will vary between an office environment and a remote home environment. The ideal protected indoor work environment is a clean, non-hazardous work area. The noise level in the work environment is typical of most office or remote home environments with telephones, personal interruptions, and background noises.

EEO Statement:

Truckstop.com provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.