Sr. Production Support Management Consultant

Resource 1 is in need of a Sr. Production Support Management Consultant on a contract, hybrid basis in Chicago, IL for an initial 3-month engagement. Contract can get extended or convert perm. The resource will lead a discovery and analysis effort to stabilize production support processes, triage a large backlog, and establish consistent governance and handoffs between the PMO and delivery teams. The role will deliver process improvements, stage gates, project plans, and visual dashboards to im…