Sr. Project Manager - AI & Process Transformation
About the role
Project Manager – Continuous Improvement & AI Transformation leads strategic initiatives that improve operational performance through process optimization, automation, data, and Artificial Intelligence (AI). The role will manage initiatives from opportunity identification and business case development through solution design, AI deployment, change adoption, benefits realization, and continuous optimization. This individual will work across business, operations, technology, data, AI, risk, and leadership teams to translate business challenges into scalable solutions while ensuring projects deliver measurable improvements in productivity, quality, cost, customer experience, and employee experience.
Key responsibilities
Lead multiple transformation, Continuous Improvement, automation, and AI initiatives from initiation through implementation and stabilization.
Define project scope, objectives, deliverables, milestones, resource requirements, dependencies, and success measures.
Develop and maintain project plans, RAID logs, governance structures, status reporting, and executive dashboards.
Manage project risks, issues, dependencies, budgets, resources, and stakeholder expectations.
Identify opportunities to improve processes using Lean, Six Sigma, Kaizen, Value Stream Mapping, root cause analysis, and other Continuous Improvement methodologies.
Lead business-side implementation of Generative AI, AI copilots/assistants, intelligent automation, predictive solutions, and AI-enabled workflow improvements.
Translate business problems and process pain points into clear AI or automation use cases.
Assess the impact of new processes, automation, and AI solutions on employees, roles, workflows, and operating models.
Develop stakeholder engagement, communication, training, adoption, and reinforcement plans.
Establish project KPIs, operational baselines, and measurable target outcomes before implementation.
About you
Bachelor's degree in Business, Engineering, Information Technology, Operations Management, Computer Science, or a related discipline.
5+ years of project/program management experience, preferably involving operational transformation, technology implementation, automation, or Continuous Improvement.
Demonstrated experience managing cross-functional enterprise projects involving business and technology teams.
Strong practical knowledge of Continuous Improvement methodologies such as Lean, Six Sigma, Kaizen, DMAIC, PDCA, process mapping, and root cause analysis.
Experience implementing or managing projects involving AI, Generative AI, intelligent automation, machine learning, analytics, or digital transformation.
Experience developing business cases and quantifying project benefits and ROI.
Strong stakeholder management and executive communication capabilities.
Experience managing organizational change and technology adoption.
Must be amenable to working onsite 100% in Pasig, on a night-shift schedule.