Sr Project Manager, Service Delivery

The Role:
11:11 Systems is looking for a Sr Project Manager to help guarantee a positive on-boarding and implementation experience for all 11:11 Systems clients. This is a full-time position, reporting to the Manager, Service Delivery Projects.

Responsibilities:

• Manage multiple, simultaneous large scale deployment projects of customers into 11:11’s Infrastructure with limited guidance from management.
• Complete project deliveries ensuring milestones, timelines, and budgets are met and that successful customer outcomes are achieved.
• Follow 11:11 Systems project management practices and apply good common sense to each deployment utilizing the appropriate tools for each scope of work.
• Handle administrative tasks as necessary on projects to keep individual contributors focused on production work.
• Foster communication and transparency amongst all teams involved in the delivery of projects, including customers
• Contribute to the continuous improvement of delivery processes by offering feedback and suggestions on how to better deliver positive customer outcomes.
• Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values
• Serve as a mentor to Project Managers and Coordinators
• Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies
• Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements
• Additional duties as assigned
• Must be able to work in assigned country without a visa sponsorship

Qualifications:

• Bachelor’s degree in technical discipline or equivalent work experience required
• 5+ years of demonstrated experience managing or coordinating projects
• PMP or equivalent certification required
• Excellent communicator (English language speaking and writing)
• Excellent organizational and multi-tasking skills; attention to detail
• Capable of handling multiple projects of various sizes simultaneously
• Motivated for success, outgoing, extrovert
• Must be able to work in assigned country without a visa sponsorship

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Benefits:

• Healthcare Insurance Plan
• Life Insurance
• Paid Vacation & Holidays
• India Pension Scheme