Sr. Quality Assurance Engineer|資深品保工程師
Summary
Senior Quality Assurance Engineer at Bourns (electronic components maker), acting as the quality lead for partner factories. Day to day: handling customer complaints and failure analysis, driving APQP/PPAP in new product development, reviewing process/material change notifications, monitoring SPC and reliability data, and running supplier audits. This is hardware product QA, not software testing.
Summary:
The Senior Quality Assurance Engineer serves as the primary Quality Assurance leader for partner factory management and is responsible for products from multiple sources. He/she participates in the new product development process, ensures that purchased products meet specifications and reliability requirements, and is responsible for customer complaint handling and post-FA activities. In addition, the Senior Quality Assurance Engineer is responsible for leading customer-oriented audit activities at partner factories.
The position is also responsible for supplier quality development, APQP/PPAP activities, Process Change Notification (PCN) review, reliability qualification review, customer-specific requirement (CSR) compliance, and continuous quality improvement throughout the product lifecycle.
The Senior Quality Assurance Engineer works independently and, after initial training, is responsible for learning, understanding, documenting and communicating all Quality Assurance policies, procedures and processes.
Work Content:
- Interface with partnership factories for all quality, reliability and process issues.
- Act as Quality representative in dealing with customer complaint handling and service activities.
- Work with partnership factories to analyze customer complaints and returned materials to identify cause of failure. And then drive factory to initiate and implement corrective and preventive action which conforms to Bourns’ CAR process with timely manner.
- Participate in new product development (NPI), APQP activities and PPAP review to ensure products comply with customer, automotive and Bourns quality requirements.
- Review Process Change Notifications (PCNs), manufacturing changes, material changes and supplier changes to assess quality impact and ensure compliance with customer requirements.
- Monitor SPC data, production records, quality metrics and reliability performance to identify risks and drive continuous improvement initiatives.
- Conduct supplier qualification, capability assessment and regular on-site audits, including customer-oriented audits, and follow up on audit findings to closure.
- Work cross-functionally with Engineering, Supply Chain, Operations and partner factories to support supplier development, manufacturing readiness and quality improvement activities.
- Serve as the Quality representative in Material Review Board (MRB) activities and coordinate Quality Control requirements as appropriate.
#品保工程師
#品質技術師
#品質管理
#Quality Assurance
#Supplier Quality