Sr. Service Desk Technician I (6686) with Security Clearance

As Sr. Service Desk Technician II, you'll be responsible for overseeing help desk operations and ensuring customer satisfaction. This role focuses on overseeing advanced hardware and software troubleshooting, with specialized expertise required for diagnosing and resolving complex issues on NMCI and Nautilus assets and networks including troubleshooting VLANs and Port activations. We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed withour…