Sr. Service & Process Designer
Summary
Leads business process reengineering and service design to modernize digital systems, collaborating with stakeholders to redesign workflows and improve customer experience.
We are seeking a Senior Service & Process Designer for a Hybrid position with our Sacramento, California client who will be responsible for leading business process reengineering, service design, and customer experience transformation initiatives that support large-scale digital modernization programs. This role collaborates with business stakeholders, product teams, technical architects, and implementation teams to redesign business processes, optimize service delivery, and develop customer-ce…