Sr. Service & Process Designer
Summary
Leads process reengineering and service design to modernize digital systems, collaborating with stakeholders to optimize service delivery and customer experience.
Job Description Senior Service & Process Designer Position Summary The Senior Service & Process Designer is responsible for leading business process reengineering, service design, and customer experience transformation initiatives that support large-scale digital modernization programs. This role collaborates with business stakeholders, product teams, technical architects, and implementation teams to redesign business processes, optimize service delivery, and develop customer-centered solutions…