Sr. Software Engineer (Site Reliability), eBusiness Services
Summary
Site Reliability Engineer on Apple's B2B eBusiness Services team, keeping the systems that integrate Apple with supply-chain partners (manufacturers, logistics, banks, resellers) running at scale. Day to day: deploying and operating internet-facing services, on-call incident response and RCA, Kubernetes/EKS operations, and observability with Splunk, Grafana, and Prometheus, coding in Java or Pytho
At Apple, we rely on our employees diverse set of backgrounds and perspectives to champion innovation through extraordinary ideas to surprise and delight our customers. These ideas can come from anywhere. Will that next phenomenal idea come from you?
Sales and Operations Engineering is part of IS&T and drives the technology behind Apple's global operations, sales, and supply chain. The team connects the systems that move products from factory to customer — bridging sales platforms with the operational infrastructure that keeps Apple running at scale and ensuring Apple's technology and business priorities move in lockstep.
Apple's B2B team manages critical integrations with Apple's supply chain partners such as manufacturers, logistics providers, banks, resellers and business customers. We are seeking a technically hands on individual with a real passion for programming and automation.
Join our dynamic team as a Software Reliability Engineer (SRE) and dive into innovative work culture fueled by machine learning, anomaly detection and threat detection. Collaborate with a highly motivated team of professionals who push boundaries and delivering exceptional results. This position offers an exciting opportunity to build your career as an SRE in a supportive environment, where continuous learning and professional development are prioritized.
Minimum Qualifications
- Bachelor of Science in Computer Science or related field.
- At least 8 years of prior demonstrated experience in a Site Reliability Engineering, DevOps, or an Infrastructure-focused role.
- Building and operating container orchestrating systems like Kubernetes or EKS.
- Proficiency in one or more programming languages (eg. Java, Python)
- Supporting internet-facing production services and distributed systems via deployments, OnCall and Incident Management. Lead incident response, RCA, and reliability improvements.
- Proficiency in implementing and coordinating telemetry using monitoring and observability tools like Splunk, Grafana, and Prometheus, or similar.
- Deep understanding of basic security concepts and protocols - authentication, authorization, signing, encryption, SSL/TLS, SSH/SFTP, PKI, X509 certificates and PGP.
Preferred Qualifications
- Knowledge of HTTP/S, TCP, DNS, web application load balancing.
- Deep understanding of Oracle or similar relational databases and NoSQL databases such as MongoDB.
- Hands-on experience in performance tuning of applications and databases
- Experience in solving and resolving issues in Kubernetes from both operating system and application perspectives.
- Prior experience in large-scale, highly distributed production environments
- Knowledge of middleware platforms such as WebMethods Integration Server, Apache Camel or similar