Sr. Software Operations Team Lead

Job Family: Software Development & Support (Digital) Travel Required: Up to 10% Clearance Required: Ability to Obtain Top Secret (TS) What You Will Do: Lead day-to-day operations for a mission-critical cybersecurity and GRC platform supporting multiple federal stakeholders, ensuring consistent service delivery and operational stability Manage and track Service Level Agreements (SLAs) and system availability metrics to meet or exceed performance targets for uptime, responsiveness, and incident r…