Sr. Strategic Account Manager (IT/Engineering Staffing)
Join an award-winning and talented organization that delivers world-class Staffing solutions. Working within a vibrant and passionate team of recruitment and sales professionals, you will bring your energy and thrill of the hunt to fuel our growth managing key accounts and driving the acquisition of new business opportunities in the oil, gas and energy sector.
About the Role
The Sr. Strategic Account Manager is a key leadership role with dual responsibilities: expanding and strengthening the current portfolio of key accounts, while simultaneously driving the acquisition of new business opportunities. This includes, but is not limited to, engagements across technical, engineering, and non-IT service, staff aug, SOW and Direct Hire.
What will you be doing day to day?
- Build strong relationships, and be responsible for managing a healthy P&L with the existing portfolio of accounts within our Direct, SOW & MSP space.
- Develop an effective sales plan to meet or exceed sales objectives in opening new doors, new categories, and new clients.
- Work with senior management in new initiatives, and programs to fuel growth.
- Formulate a strategy on trying new creative ways to achieve team targets.
- Identify and work with the proposal team to identify and fill RFIs and RFPs.
- Conduct regular onsite visits with clients and build rapport to foster a long-lasting, beneficial relationship.
- Attend community networking events to create additional business relationships.
- Work with the hiring leaders, department heads, stakeholders, decision-makers, and procurement teams.
- Monitor customer satisfaction regularly through quality metrics and client scorecards.
- Be the overall point of escalation for all current clients.
- Keep abreast of trends in the industry and identify new opportunities for the growth of your portfolio.
- Perform other duties and responsibilities as assigned
About Cynet
Headquartered in the Washington, D.C. metro area, Cynet Systems is an award-winning and one of the fastest-growing workforce solutions companies that help our clients realize their talent potential through custom staffing & recruiting solutions. For more information, please visit our website, www.cynetsystems.com
Requirements
Your Experience & Skills
- Bachelor’s degree or equivalency in work experience or education
- 7+ years in Strategic Account Management and Business Development in IT/Engineering Staffing is a must
- 5+ years in Direct, SOW, and MSP-based clients in the commercial sector
- Experience managing a mix of enterprise accounts, MSP programs, SOW engagements, and direct-hire accounts
- Experience in building sales automation systems, processes, and leveraging the latest technologies and AI in automating tasks and outreach
- Experience with CRM systems such as Salesforce, sales engagement tools, and ATS platforms
- Experience with a farming account management approach
- Excellent interpersonal, communication, and presentation skills in client-facing business settings
- Experience working with procurement teams, hiring leaders, department heads, and executive decision-makers
- Open to travel up to 30% of the time
Skills
As published by workable · 3 questions · 3 written answers
First name, Last name, Email, Headline, Phone, Address, Photo, City, State, Kindly share any relevant skills, certifications, or licenses, Education, Experience, Resume, Date of Application, Referred By:, What is your available start date?, What are your salary expectations?, Are you legally eligible to work in the U.S.?, Are you at least 18 years of age?, Willing to submit to a background check?, Disclaimer & Signature: I certify that the information provided in this application is true and complete to the best of my knowledge. I authorize Cynet Health to verify any information provided and to conduct a background check. I understand that providing false information or omitting relevant facts may disqualify me from employment or result in termination if discovered after hire. By selecting the box below, I understand and agree that this constitutes my electronic signature for all legal purposes.
- Could you share details about your experience in strategic account management and business development within IT or Engineering staffing, including the types of accounts you've managed and the impact you've had over the years?
- Can you describe your experience managing Direct, SOW, and MSP-based client engagements in the commercial sector? What kinds of projects or clients have you worked with in these areas?
- What is your background in handling a variety of client engagement types, such as enterprise accounts, MSP programs, SOW engagements, and direct-hire accounts? How have you balanced these responsibilities in previous roles?