(Sr. ) System Engineer

1. Perform equipment installation, maintenance, repair, and troubleshooting on-site at the customer’s site (cleanroom environment).
2. Can work overtime, shift work, or be on call as needed.
3. Support business trips to other locations to meet company needs.
4. Analyze the causes of equipment downtime and process interruptions, and develop action plans to solve problems.
5. Maintain good customer relationships and provide professional service quality.
6. Comply with customer site safety and hygiene and related operating procedures.
7. Collect and communicate field data, customer feedback, and equipment performance insights to internal teams for continuous product and service improvement.
8. Additional assigned tasks when necessary.
9. Implement other tasks assigned by Manager.