Sr. System Product Manager_TC27407
Description
1. Participate in defining and driving the product lifecycle of server and workstation systems, including requirements gathering, roadmap planning, development, launch, and sustaining.
2. Assist in developing and executing product strategy and positioning, working closely with marketing, engineering, and business development to deliver competitive server solutions.
3. Translate customer feedback, industry trends, and internal business needs into product requirements and feature definitions.
4. Support customer engagements, including technical discussions, requirement collection, and solution presentations to various stakeholders.
5. Collaborate with cross-functional and cross-geo teams to ensure project deliverables are met on schedule and within scope.
6. Provide internal and external product training for sales, FAEs, and customers.
7. Support issue escalation and resolution, coordinating with engineering and vendors to ensure customer satisfaction.
8. Deliver 3rd-level product support as needed and contribute to continuous improvement of product quality.