Sr Technical Architect- Customer facing
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr Technical Architect – Customer Facing based in the United States.
This is a high-impact, customer-facing architecture role focused on designing scalable, resilient, and high-performance technology solutions. You will shape complex cross-product initiatives while balancing strategic architecture with hands-on technical execution. Working across multiple engineering and product teams, you will influence technical direction and help solve some of the most challenging problems in a modern digital supply chain environment. The role offers exposure to cloud, AI/ML, IoT, microservices, and modern DevOps practices. You will act as a trusted technical advisor to senior stakeholders and customer-facing teams. This is an opportunity to drive innovation, mentor engineering teams, and influence solutions that operate at significant global scale.
Accountabilities:
- Lead the architecture, technical design, and development of complex cross-product features and scalable enterprise solutions.
- Translate business and customer needs into robust technical architectures that align with strategic objectives, performance requirements, and long-term product roadmaps.
- Collaborate with architects, product managers, project directors, engineers, and senior stakeholders to resolve complex technical challenges and drive effective solutions.
- Serve as a trusted technical advisor, communicating architectural decisions, trade-offs, risks, and opportunities clearly to senior leadership and customer-facing stakeholders.
- Influence technical direction across multiple Scrum teams while ensuring consistency with architectural standards, engineering best practices, and quality expectations.
- Mentor and guide development teams, helping engineers strengthen their technical capabilities and adopt effective architectural and development practices.
- Leverage modern technologies including cloud platforms, AI/ML, IoT, edge computing, microservices, containerization, and CI/CD to improve solution capabilities and performance.
- Identify and communicate application and architecture risks, developing mitigation strategies and escalating critical issues when appropriate.
- Represent the technical organization in internal and external workshops, customer discussions, and roadmap planning sessions.
- Contribute to functional and technical roadmaps, helping shape future product capabilities and technology investments.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical discipline.
- At least 7 years of professional software development experience, with strong hands-on expertise in Java and Spring.
- Proven experience designing and implementing complex, scalable systems, ideally within supply chain, logistics, retail, manufacturing, or another enterprise technology environment.
- Hands-on implementation experience with at least one major supply chain solution, such as Transportation Management Systems (TMS), Warehouse Management Systems (WMS), or a comparable enterprise supply chain product.
- Strong technical knowledge of cloud computing platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
- Solid understanding of AI/ML, IoT, edge computing, microservices, containerization technologies such as Docker and Kubernetes, and CI/CD practices.
- Ability to work across multiple engineering teams and influence technical decisions without relying solely on direct authority.
- Strong understanding of software architecture, development methodologies, system integration, scalability, reliability, and performance optimization.
- Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
- Strong customer-facing and stakeholder management skills, with confidence engaging senior leaders and external partners.
- Demonstrated leadership, mentoring, collaboration, and problem-solving capabilities.
- Ability to balance strategic thinking with hands-on technical contribution and execution.
- Annual base salary range of $100,170–$143,896.18 USD, with individual compensation determined by location, skills, experience, certifications, and other relevant factors.
- Eligibility for either an annual performance bonus or commission program, depending on the nature of the position.
- Comprehensive medical, dental, and vision coverage.
- 401(k) with company matching.
- Flexible time off to support work-life balance.
- Corporate fitness program.
- A range of voluntary benefits, including legal plans, accident and hospital indemnity coverage, pet insurance, and more.
- Fully remote work arrangement for employees based in the United States.
- Opportunities to work on transformative enterprise technology and large-scale digital supply chain solutions.
- A collaborative, inclusive environment that supports professional growth, technical innovation, and career development.
- Equal opportunity workplace committed to fostering inclusion, belonging, and diverse perspectives.
Requirements:
Benefits:
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