Sr. Technical Consultant

<p class="MsoNormal" style="margin:0px 0px 0in;line-height:normal;"><span style="font-weight:bolder;"><span style="font-size:12pt;color:rgb(38,50,56);">Noventiq is hiring!</span></span><span style="font-size:12pt;color:rgb(38,50,56);"> </span><span style="font-size:10.5pt;color:rgb(38,50,56);"> </span></p><p></p><p class="MsoNormal" style="margin:0px 0px 0in;text-align:justify;line-height:normal;"><span style="font-size:10pt;color:rgb(38,50,56);">Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions. </span><span style="font-size:12pt;color:rgb(38,50,56);"> </span><span style="font-size:10.5pt;color:rgb(38,50,56);"> </span></p><p></p><p class="MsoNormal" style="margin:0px 0px 0in;text-align:justify;line-height:normal;"><span style="font-size:10pt;color:rgb(38,50,56);">Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential.</span></p><p></p><p class="MsoNormal" style="margin:0px 0px 10px 18.75pt;text-indent:-0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Symbol;color:rgb(33,37,41);">·<span style="font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10pt;color:rgb(33,37,41);">One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$.</span></p><p></p><p class="MsoNormal" style="margin:0px 0px 10px 18.75pt;text-indent:-0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Symbol;color:rgb(33,37,41);">·<span style="font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10pt;color:rgb(33,37,41);">3500+ Employees in India for India.</span></p><p></p><p class="MsoNormal" style="margin:0px 0px 10px 18.75pt;text-indent:-0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Symbol;color:rgb(33,37,41);">·<span style="font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10pt;color:rgb(33,37,41);">Total 28 Offices in India across North, South, West & East.</span></p><p></p><p class="MsoNormal" style="margin:0px 0px 10px 18.75pt;text-indent:-0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Symbol;color:rgb(33,37,41);">·<span style="font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10pt;color:rgb(33,37,41);">1000+ Resident Engineers across India.</span></p><p></p><p class="MsoNormal" style="margin:0px 0px 10px 18.75pt;text-indent:-0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Symbol;color:rgb(33,37,41);">·<span style="font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10pt;color:rgb(33,37,41);">2500+ technical resources in India for India.</span></p><p></p><p class="MsoNormal" style="margin:0px 0px 10px 18.75pt;text-indent:-0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Symbol;color:rgb(33,37,41);">·<span style="font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10pt;color:rgb(33,37,41);">Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies.</span></p><p></p><p class="MsoNormal" style="margin:0px 0px 10px 18.75pt;text-indent:-0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Symbol;color:rgb(33,37,41);">·<span style="font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10pt;color:rgb(33,37,41);">Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies.</span></p><p></p><p class="MsoNormal" style="margin:0px 0px 10px 18.75pt;text-indent:-0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Symbol;color:rgb(33,37,41);">·<span style="font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10pt;color:rgb(33,37,41);">Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues. </span></p><p class="MsoNormal" style="margin:0px 0px 10px 18.75pt;text-indent:-0.25in;line-height:normal;"><br /></p><p class="MsoNormal" style="margin:0px 0px 10px 18.75pt;text-indent:-0.25in;line-height:normal;"><span style="font-weight:bolder;text-indent:0px;"><span style="font-size:12pt;color:rgb(38,50,56);">About You:</span></span></p><ul><li style="margin:13.25pt 80.1pt 0.0001pt 0in;"><span style="font-size:10pt;color:rgb(64,64,64);">ExperienceinMicrosoftSecurityandCompliancetechnologiesincludingMicrosoft DefenderXDR,MicrosoftDefenderforEndpoint,DefenderforOffice365,Microsoft Purview,DataLossPrevention(DLP),InformationProtection,SensitivityLabels,and Microsoft Entra ID.</span><p></p></li><li style="margin:0.05pt 87.7pt 0.0001pt 0in;"><span style="font-size:10pt;color:rgb(64,64,64);">DecentknowledgeonMicrosoft365servicesincludingEntraID,MicrosoftTeams, SharePoint Online, Exchange Online, OneDrive & Microsoft Intune (Endpoint <span style="letter-spacing:-0.1pt;">Manager).</span></span><p></p></li><li style="margin-right:99.7pt;text-align:justify;"><span style="font-size:10pt;color:rgb(64,64,64);">ExperienceinmanagingMicrosoftPurviewcompliancesolutionsincludingDLP policies,InformationProtection,SensitivityLabels,DataLifecycleManagement, eDiscovery, Insider Risk Management, and Compliance Manager.</span></li><li style="margin-right:99.7pt;text-align:justify;"><span style="font-size:10pt;color:rgb(64,64,64);">Hands-on with supporting the Conditional Access policies, identity governance controls, MFA, and Zero Trust security initiatives within the Microsoft 365 environment.</span><p></p></li></ul><p style="margin:0px 0px 10px 18.75pt;text-indent:-0.25in;line-height:normal;"><span style="font-weight:bolder;color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;text-indent:0px;"><span style="font-size:12pt;color:rgb(38,50,56);">What you ‘ll do:</span></span></p><ul><li style="margin-right:78.65pt;"><span style="font-size:10pt;color:rgb(64,64,64);">Provide L2 support and administration for Microsoft Security and Compliance technologies including Microsoft Defender XDR, Microsoft Defender for Endpoint, DefenderforOffice365,MicrosoftPurview,DataLossPrevention(DLP),Information Protection, Sensitivity Labels, and Microsoft Entra ID.</span><p></p></li><li style="margin-right:72.95pt;"><span style="font-size:10pt;color:rgb(64,64,64);">Investigate,troubleshoot,andresolvesecurityincidents,servicerequests,andpolicy-relatedissuesescalatedfromL1teamswhileensuringcompliancewithagreedSLAs.</span><p></p></li><li style="margin-right:103.45pt;"><span style="font-size:10pt;color:rgb(64,64,64);">Monitor and uplifting security posture and drive Microsoft Secure Score and ComplianceScoreimprovementinitiativesbyidentifyingrisks,recommending remediation actions, and industry best practice.</span><p></p></li><li style="margin-right:103.15pt;"><span style="font-size:10pt;color:rgb(64,64,64);">FollowITIL-basedprocessesforIncident,Problem,Change,andSecurityEvent Management while ensuring proper documentation and governance.</span><p></p></li><li style="margin-right:63.7pt;"><span style="font-size:10pt;color:rgb(64,64,64);">Maintainaccurateticketdocumentation,troubleshootingrecords,andknowledgebase articles to support continuous service improvement.</span><p></p></li><li style="margin:0.15pt 71pt 0.0001pt 0in;line-height:13.72px;"><span style="font-size:10pt;line-height:13.0667px;color:rgb(64,64,64);">CollaboratewithL1,L3,andcustomerteamstoensuretimelyresolutionofissuesand adherence to service commitments.</span></li><li style="margin:0.15pt 71pt 0.0001pt 0in;line-height:13.72px;"><span style="color:rgb(64,64,64);font-size:10pt;">Demonstrate</span><span style="color:rgb(64,64,64);font-size:10pt;">strong</span><span style="color:rgb(64,64,64);font-size:10pt;">customer</span><span style="color:rgb(64,64,64);font-size:10pt;">service,</span><span style="color:rgb(64,64,64);font-size:10pt;">communication,</span><span style="color:rgb(64,64,64);font-size:10pt;">and</span><span style="color:rgb(64,64,64);font-size:10pt;">stakeholder</span><span style="color:rgb(64,64,64);font-size:10pt;">management skills while providing regular updates on ticket progress and resolutions.</span></li></ul><p style="margin:0px 0px 10px 18.75pt;text-indent:-0.25in;line-height:normal;"><span style="text-indent:-0.25in;"> </span><span style="text-indent:-0.25in;color:rgb(38,50,56);font-size:12pt;font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-weight:bolder;">What we offer:</span></p><ul><li style="margin:13.2pt 16.8pt 0.0001pt 0in;"><span style="font-size:10pt;">Insurance–GroupMedicalCoverage,GroupPersonalAccident,GroupTermLifeInsurance,Parental <span style="letter-spacing:-0.1pt;">insurance.</span></span><p></p></li><li style="margin-top:0.05pt;"><span style="font-size:10pt;">MaternityandPaternity<span style="letter-spacing:-0.1pt;">Leaves.</span></span><p></p></li><li><span style="font-size:10pt;">CompanySponsoredCertification<span style="letter-spacing:-0.1pt;">Program.</span></span><p></p></li><li style="margin-top:0.05pt;line-height:13.25pt;"><span style="font-size:10pt;">LinkedIn<span style="letter-spacing:-0.1pt;">Learning.</span></span><p></p></li><li style="line-height:13.25pt;"><span style="font-size:10pt;">Learning/DevelopmentCourses,CrossSkill,Mentorship,andLeadership<span style="letter-spacing:-0.1pt;">Programs.</span></span><p></p></li><li><span style="font-size:10pt;">QuarterlyPerformanceFeedback<span style="letter-spacing:-0.1pt;">Sessions.</span></span><p></p></li><li><span style="font-size:10pt;">Savings,Investments,andRetirementBenefitslikeSodexofoodcoupon,LTA,NPS<span style="letter-spacing:-0.2pt;">etc.</span></span><p></p></li><li style="margin-top:0.05pt;"><span style="font-size:10pt;">RewardsandRecognitionProgram,EmployeeReferralProgram,WellnessProgram,andCSR<span style="letter-spacing:-0.1pt;">initiatives.</span></span></li><li style="margin-top:0.05pt;"><span style="font-size:10pt;">Company</span><span style="font-size:10pt;">Onsite</span><span style="font-size:10pt;">/</span><span style="font-size:10pt;">Fun</span><span style="font-size:10pt;letter-spacing:-0.1pt;">Events.</span></li></ul>