Sr. Technical Environment Manager – Devops, SAP, Salesforce, Oracle
Role: Sr. Technical Environment Manager – Devops, SAP, Salesforce, Oracle
Toronto - Hybrid: 2-3 days a
week onsite
Role Summary
The Senior Environment
Manager is responsible for planning, coordinating, maintaining, and governing
all non-production and production environments across projects. The role
ensures environment availability, stability, configuration consistency, release
readiness, and effective coordination between development, testing,
infrastructure, and business teams.
Key Responsibilities
Environment Management
• Manage Development, SIT,
UAT, Performance, Pre-Production, and Production environments.
• Maintain environment
schedules and availability calendars.
• Coordinate environment
setup, refresh, cloning, and decommissioning activities.
• Ensure environments are
available and stable for project and testing activities.
Release & Deployment
Coordination
• Work closely with Release
Managers and DevOps teams for deployment planning.
• Support code migrations across environments.
• Coordinate release windows
and environment freeze periods.
• Ensure deployment
readiness and rollback plans are in place.
Configuration Management
• Maintain environment configurations and documentation.
• Ensure consistency across
environments.
• Track configuration
changes and dependencies.
• Manage application
versions and infrastructure alignment.
Test Environment Support
• Coordinate test data
refresh and masking activities.
• Resolve
environment-related issues impacting testing.
• Support SIT, UAT,
Regression, and Performance testing activities.
• Monitor environment
utilization and optimize resource allocation.
Stakeholder Coordination
• Act as primary point of
contact for environment-related requests.
• Coordinate with:
• Project Managers
• Business Teams
• QA Teams
• DevOps Teams
• Infrastructure Teams
• Database Administrators
• Vendors and Third Parties
Incident & Risk
Management
• Investigate and resolve
environment outages.
• Identify environment risks
and mitigation strategies.
• Participate in root cause
analysis discussions.
• Ensure timely resolution
of environment-related incidents.
Governance & Reporting
• Develop environment
management processes and standards.
• Track KPIs and environment
utilization metrics.
• Provide regular status
reports to leadership.
• Maintain audit and compliance documentation.
Required Skills
Technical Skills
• Environment Management
• Release Management
• DevOps Concepts
• CI/CD Pipelines
• Cloud Platforms (Azure,
AWS, GCP)
• Database Management
(Oracle, SQL Server, PostgreSQL)
• Linux/Windows Server
Administration
• Application Deployment
Tools
• Jira, ServiceNow, Azure
DevOps
Management Skills
• Stakeholder Management
• Risk Management
• Issue Resolution
• Resource Planning
• Vendor Coordination
• Communication &
Leadership
Preferred Qualifications
• Bachelor's degree in
Computer Science, Engineering, or related field.
• ITIL Foundation
Certification.
• Azure/AWS Certification
preferred.
• PMP, Agile, or Scrum
certification is an advantage.
Key Deliverables
• Environment Availability ≥
99%
• Environment Readiness for
Testing and Releases
• Successful Release
Coordination
• Environment Inventory and
Documentation
• Capacity and Utilization
Reports
• Risk and Issue Logs
• Compliance and Audit
Readiness
Experience Requirements
Senior Environment Manager
(8-15 Years)
• Experience managing
multiple enterprise environments.
• Strong knowledge of
Release Management and DevOps practices.
• Experience coordinating
large-scale SAP, Oracle, Salesforce, or custom application landscapes.
• Proven leadership in
managing cross-functional teams and stakeholders.
Environment Coordinator (5-8
Years)
• Experience scheduling and
supporting test environments.
• Strong coordination and
communication skills.
• Experience with
ServiceNow, Jira, Azure DevOps, or similar tools.
• Understanding of
deployment and testing processes.