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Sr. Technical Program Manager - AI

Open 34d posting dated 4 weeks ago

Summary

Senior TPM driving end-to-end delivery of AI/ML and intelligent automation initiatives at a fintech software company. Day-to-day involves managing cross-functional programs across engineering, product, data, and security, embedding AI into the SDLC (co-pilot standards, agentic deployment, test-driven metrics), and running agile execution rhythms using Jira.

About the Role

We’re looking for a Sr. Technical Program Manager (TPM) to drive delivery for complex, cross-functional initiatives—including those involving AI/ML and intelligent automation. You’ll balance scope, timeline, and dependencies while partnering across Engineering, Product, Data, Security, and Operations to deliver high-quality outcomes. This role is ideal for someone who can run tight execution rhythms and understand the unique delivery needs of AI work (experimentation, data readiness, evaluation, governance, and iteration) in the rollout of the AI-Driven SDLC (AIDLC),

What You’ll Do

  • Own end-to-end project execution: plan, schedule, and drive delivery across the full project lifecycle, balancing constraints and keeping work moving forward in partnership with product and engineering counterparts.

  • Build and maintain project plans, track milestones, and proactively manage risks, issues, and tradeoffs—providing clear stakeholder updates with recommended solutions.

  • Serve as the PMO lead for the ML's agentic platform and customer facing products — the structured methodology for developing, testing, deploying, and operating AI agents within MeridianLink’s agentic architecture.

  • Partner with engineering leads to embed AI into each SDLC phase: requirements (AI-assisted grooming agents), development (co-pilot and Claude Code standards), testing (test-driven development metrics), and release (zero-downtime deployment, feature flag governance).

  • Establish and continuously improve team processes that increase quality and productivity through process definition, education, and refinement.

  • Facilitate light weight agile ceremonies (planning, standups, retrospectives) and drive continuous improvement through retrospective assessments.

  • Use tools such as Jira (and related reporting) to support teams and enable visibility into progress, capacity, and delivery health. Bridge product and engineering AI alignment.

What We’re Looking For (Required Qualifications)

  • 7+ years of technical program management in a software engineering organization, with at least 2 years in an AI, ML, or platform transformation context.

  • Demonstrated experience managing AI/ML initiatives or SDLC modernization programs — not just awareness, but delivery ownership.

  • Fluency with AI-driven SDLC concepts: AI-assisted requirements, co-pilot/code generation tooling, test automation, agentic deployment, and observability.

  • Ability to translate engineering complexity into executive narratives and vice versa; strong stakeholder management across CTO, VPs, and ICs.

  • Experience running programs that span multiple scrum teams, including offshore-heavy organizations.

  • Hands-on with program/project tooling (Jira, Confluence, or equivalents) and familiarity with engineering metrics (DORA, SPACE, or similar frameworks).

What Success Looks Like (First 90 Days)

  • Delivery plans are clear, realistic, and transparent; stakeholders consistently know status, risks, and next steps.

  • Dependencies are surfaced early and managed actively; team execution rhythms are consistent and effective.

  • AI-related initiatives have strong delivery hygiene (milestones, measurable outcomes, and aligned execution across data/Product/Engineering).

Why This Role

You’ll play a pivotal role in delivering cross-functional technology initiatives—and help the organization execute confidently as AI becomes a more central part of products and operations. You’ll bring clarity, momentum, and structure to complex work while partnering with leaders across Engineering, Product, and Data.

About MeridianLink

MeridianLink is a leading provider of cloud-based software solutions for financial institutions, serving ~1,500 lenders with a loan origination platform deeply embedded in their core lending processes. With 400+ integrations and multi-year customer relationships, MeridianLink combines mission-critical workflow depth with a growing AI-native product roadmap. The company is backed by a board Tech Committee with deep fintech and AI expertise.

What this application asks

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Name, Email, Resume

  • Are you eighteen years of age or older? yes / no
  • May MeridianLink contact your CURRENT or MOST RECENT employer? yes / no
  • May MeridianLink Contact your PAST employers? yes / no
  • Have you ever been fired or asked to resign to avoid being fired from a job? yes / no
  • Can you perform the essential functions of this job with or without reasonable accomodation? yes / no
  • Will you now or in the future require sponsorship (i.e. H-1B visa ect.) to legally work in the United States? yes / no
  • Location
  • I understand that as permitted by law, MeridianLink will conduct an investigative consumer report. I understand the scope of this consumer report may include verification of my references, employment history, credit and indebtedness, criminal conviction history, educational and training background and other matters related to my suitability for employment. Upon timely written request to the personnel department of MeridianLink, the nature and scope of the report will be disclosed to me. If I am offered employment with MeridianLink, I understand that the offer will be conditioned on passing a pre-employment drug screen, timely submitting valid documentation that confirms my identity and authorization to work in the United States, and reading and agreeing to comply with the MeridianLink policies as stated in its Employee Handbook. I certify that the answers given by me in this employment application are true, correct and complete. I agree that the company shall not be liable, in any respect, if my employment is terminated because of misstatements or pertinent omissions made by me in this application. Moreover, I understand that all offers of employment are contingent upon passing the company's prescribed credit check and background screen. A copy of this form may be used as the original. The use of results from this form and/or tests will be used for prudent employment decisions. It is agreed and understood that completion of this application does not mean a job opening exists and in no way obligates the company to employ me. In the event of employment, I will comply with all company rules and regulations as established from time to time. I am willing to work all assigned overtime or other special work assignments as requested by the company. I also understand that MeridianLink, Inc. retains the right to amend, modify, add or delete any or all policies or procedures at its sole and absolute discretion. I understand that nothing contained herein is intended to create a contract between the company and me for either employment or the provision of any compensation or benefits. I hereby understand and acknowledge that any employment relationship with this Company is of an “At-Will” nature, which means that the Employee may resign at any time and the Employer may discharge Employee at any time, with or without notice, with or without cause. It is further understood that this ‘At-Will’ employment relationship may not be changed by any written document or by verbal agreement unless such change is specifically acknowledged in writing by an authorized Executive of this Company. During my employment with MeridianLink, Inc. and after my employment ends, I agree not to disclose any confidential or proprietary information regarding operating and trade secrets. CERTIFICATE OF APPLICANT: I certify that all statements made in this application and attachments are true, and I agree and understand that misstatements or omissions of any material fact may be cause for disqualification or dismissal from employment with MeridianLink choose one
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