Sr. Technical Program Manager, Amazon Customer Service
Summary
Lead the delivery of CSALT, Amazon’s GraphQL-based data platform that unifies customer service data access for associates.
Description We are hiring a Senior Technical Program Manager within the Associate Experience (AE) organization to drive the delivery and execution of CSALT (Customer Service Abstraction Layer Technologies) - Amazon Customer Service's standardized GraphQL data platform that provides unified access to customer service data across the organization. The Associate Experience organization builds the technology that empowers Amazon's customer service associates to deliver world-class support. CSALT is…