Sr. Technical Program Manager, Benefits Experience & Technology (BXT)

Our mission is to make it easy for employees and their family to discover and use the benefits that apply to them. Today’s traditional benefit experiences rely heavily on content, explanations, and instructions for people to understand what’s available to them and how to use it. We are bringing personalized and friction-free benefits to the tip of the fingers of over five million people (our employees and their dependents). Amazon Benefits help them live richer and fuller lives, be it by helping them in a moment of medical need, saving for retirement, or helping them with a vacation. We are building a delightful mobile and web experience integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before and we are breaking new ground.

We are looking for a passionate, results-oriented, and creative Sr. Technical Program Manager to define and deliver innovative solutions for the Benefits Tech team. The candidate should understand system design and service-oriented architecture, thrive in a fast-paced environment, be comfortable with ambiguity, and lead cross-group teams across Amazon, on an unbeaten path. The candidate should be able to recommend alternative technical and business approaches, and lead engineering efforts to meet bold timelines with optimal solutions.

Successful candidates will have a proven track record of planning and delivering complex programs with multi-year roadmap, using Agile and incremental delivery methods. They must have experience working on complex software systems in a customer-centric environment, driven cross-group teams spread across multiple geographies and handled communication from technical developers to senior VPs.