SRE Engineering Team Manager | IT

Salary: ₱100,000 – ₱130,000 per month

About the role

The Engineering People Manager – Site Reliability Engineering (SRE) is responsible for leading and developing a team of 8–12 Site Reliability Engineers, with a strong focus on coaching, performance management, technical capability development, employee wellbeing, and career progression. The role is particularly important in a team where approximately 60–70% of engineers are at the junior level. Operating within a 24/7 engineering environment, the Engineering People Manager will rotate shift bands, including night shifts, alongside the other Engineering People Manager.

Key responsibilities

• Manage and develop a team of 8–12 Site Reliability Engineers through regular one-on-one meetings, performance reviews, goal setting, and individual development plans.

• Establish clear expectations for performance, attendance, collaboration, professional conduct, and shift handovers.

• Address performance concerns and workplace behavior issues promptly, constructively, and consistently.

• Monitor employee engagement, fatigue, workload, and shift-related health indicators to help prevent burnout, attrition, and operational risks.

• Maintain accurate and up-to-date Capability Ledger records for every direct report and assess individual skills and competency gaps.

• Develop and maintain structured training plans aligned with individual development goals and operational requirements.

• Manage and execute team rotas, shift assignments, leave approvals, relief coverage, and overtime within established operational policies.

• Rotate between assigned shift bands, including night shifts, in coordination with the other Engineering People Manager.

• Lead onboarding for new hires and Academy graduates, covering technical environments, tools, operational processes, and the practical demands of shift-based work.

• Participate in recruitment and selection activities for the engineering team and identify high-potential engineers to develop internal succession plans.

About you

• At least 5 years of experience in Site Reliability Engineering (SRE), DevOps, or a closely related engineering discipline.

• At least 2 years of experience in people management, engineering team leadership, or a comparable supervisory role.

• Working knowledge of Linux, Kubernetes, at least one major public cloud platform, observability tools, and incident management processes.

• Demonstrated coaching and mentoring experience, with evidence of engineers who have developed their skills or progressed in their careers under your leadership.

• Willingness and availability to rotate across shift bands, including night shifts, within a 24/7 operating environment.

• Experience managing performance, workplace behavior, attendance, team collaboration, and employee development.

• Strong communication, interpersonal, conflict-resolution, and decision-making skills.

• Ability to conduct difficult performance or behavioral conversations constructively and professionally.

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.