SSE - Backend

Responsibilities:

• Develop, deploy, and maintain integrations between layer and enterprise software like ServiceNow, ITSM, JSM, BMC Remedy, Workday, Oracle, and SAP.
• Build scalable, high-performance APIs and connectors for data ingestion and bidirectional synchronisation.
• Implement secure authentication mechanisms (OAuth, SAML, JWT, API keys) to access external systems.
• Work with REST, GraphQL, and SOAP APIs to extract and process structured and unstructured data.
• Ensure data normalisation, transformation, and mapping between different enterprise software schemas.
• Optimise API performance for low-latency, high-volume enterprise workloads.
• Debug integration issues, monitor API health, and build resilient, fault-tolerant pipelines.
• Collaborate with AI, front-end, and DevOps teams to align integrations with product features.

Requirements:

• 5+ years of experience in back-end development and integrations with enterprise software.
• Strong expertise in Python, Node.js, or Java for building API integrations.
• Hands-on experience with REST, SOAP, and GraphQL APIs. Deep understanding of enterprise ITSM, HR, and ERP systems like ServiceNow, Workday, Oracle, SAP, BMC Remedy, and JSM.
• Experience working with OAuth, SAML, JWT, and API security best practices.
• Proficiency in database design and query optimisation (PostgreSQL, MySQL, or NoSQL like MongoDB).
• Experience with event-driven architectures (Kafka, RabbitMQ, or SQS).
• Strong knowledge of microservices, containerization (Docker, Kubernetes), and cloud platforms (AWS, GCP, or Azure).

Nice to Have:

• Prior experience integrating Flexera, Tanium, or other IT asset management software.
• Experience working with enterprise middleware (MuleSoft, Boomi, Apache Camel).
• Familiarity with ServiceNow APIs (Table, Import Set, Scripted APIs, MID Server, Webhooks).
• Exposure to AI-powered workflow automation.