SSL IT Intern
Summary
IT support intern at Continental's ContiTech sector in San Luis Potosí, Mexico: resolving helpdesk tickets, imaging and configuring Windows PCs, printers/scanners, and software inventory, managing the DHCP (QIP) server, maintaining security checkpoints, writing procedures, and joining local/corporate IT projects. Core tech: Windows 10/11, basic networking and cabling.
Manage and resolve incidents and new user requests in the ticketing system.
Create reports.
Install and configure networked computers using the DS operating system image.
Install and configure networked computers using the SF operating system image.
Configure user profiles on DS computers.
Install, configure, and maintain software inventory.
Install and configure printers and scanners.
Manage the DHCP server (QIP).
Monitor and perform the necessary actions on security checkpoints for DS computers.
Execute and participate in local and corporate IT projects.
Create and update procedures, manuals, and work instructions.
Perform tasks assigned by the supervisor.
Currently enrolled in the final semesters of a degree in Systems Engineering, Telecommunications Engineering, or a related field.
Basic knowledge of networking.
Basic knowledge of Windows 10 and Windows 11.
Intermediate English proficiency.
Basic knowledge of cabling.
Proactive.
Responsible.
At Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.