Staff AI Marketing Systems Engineer
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff AI Marketing Systems Engineer based in United States.
This is a high-impact, hands-on engineering role focused on building AI-native systems that transform how Sales and Marketing teams work.
You’ll design, build, and operate production-grade agent workflows that surface intelligence, automate content creation, and respond to real-time deal and campaign signals.
The role spans LLMs, retrieval, tool calling, agent orchestration, data platforms, and enterprise integrations.
You’ll work directly with sellers, marketers, and cross-functional technical teams to understand workflows and turn them into reliable AI-powered products.
A major focus will be building systems that are secure, permission-aware, observable, evaluable, and genuinely useful in day-to-day work.
You’ll have significant autonomy to shape architecture, product direction, technical standards, and the roadmap from prototype through production.
This is an opportunity to help define how AI becomes a trusted operating layer for modern go-to-market organizations.
Accountabilities:
- Discover and map Sales and Marketing workflows by working directly with sellers, product marketing managers, and campaign teams to identify inefficiencies, requirements, and opportunities for AI-driven improvement.
- Define agent runtime and application architecture covering context, state, tools, permissions, retrieval, evaluation, human review, routing, and execution.
- Design trusted knowledge flows that combine account, persona, product, competitive, and campaign intelligence while managing freshness, conflicting sources, provenance, and source-of-truth decisions.
- Build routing systems and specialist agents supporting sales asset generation, campaign briefs, competitive intelligence, copy production, account planning, and active deal workflows.
- Integrate AI capabilities with enterprise Sales and Marketing platforms such as Salesforce, Seismic, Gong, Notion, Snowflake, and Slack, while maintaining appropriate access boundaries.
- Establish permission-aware retrieval, audit trails, provenance, prompt-injection defenses, retention controls, and clear rules for autonomous versus human-approved actions.
- Develop evaluation frameworks, regression testing, release checks, and quality guardrails to ensure AI outputs are accurate, relevant, reliable, on-brand, and useful.
- Continuously evaluate agent performance using seller feedback, usage data, output quality metrics, and representative evaluation sets, improving prompts, retrieval, tools, models, and workflows.
- Own systems throughout their lifecycle, from rapid prototype through reliable production deployment, monitoring, optimization, and eventual retirement.
- Track workflow outcomes including time-to-information, content creation effort, editing requirements, adoption, response time, cost per request, citation coverage, source freshness, and output accuracy.
- Partner closely with Sales leadership, Marketing Operations, Data, Security, IT, Engineering, and other stakeholders to translate business needs into scalable technical solutions.
- 6+ years of experience designing, building, and operating production AI systems that use LLM APIs, tool calling, retrieval, structured outputs, and agent workflows.
- Demonstrated experience shipping AI-enabled software that real users depend on, with the ability to explain what was built, how it was evaluated, what failed, and how it was improved.
- Strong knowledge of agent-system architecture, including agent boundaries, context and state management, permission-aware tools, evaluation, observability, failure handling, and human escalation.
- Experience with modern AI development tools and frameworks such as Claude, Codex, Cursor, Dust, LangChain, LangGraph, or comparable technologies.
- Strong technical judgment and the ability to determine when a problem is best solved with deterministic code, workflows, retrieval, a single agent, multiple agents, or human review.
- A strong builder mindset, with a preference for rapidly prototyping with users and converting successful experiments into maintainable production capabilities.
- Experience creating evaluation frameworks using prompt evaluations, output scoring, regression testing, and verified examples to measure agent quality.
- Strong user-centered product instincts and experience gathering feedback, iterating quickly, and translating real-world workflows into technical requirements.
- Excellent cross-functional communication skills, with the ability to work effectively with sellers, marketers, engineers, data teams, security teams, and other stakeholders.
- Ability to clearly communicate architecture, technical tradeoffs, workflow constraints, and product decisions to both technical and non-technical audiences.
- Preferred experience with B2B SaaS sales and marketing workflows, including personas, buying stages, positioning, competitive intelligence, campaigns, sales enablement, and content governance.
- Familiarity with platforms such as Salesforce, Seismic, Gong, Notion, Snowflake, or Slack APIs, as well as iPaaS and cross-system automation tools, is a plus.
- US base salary: $139,000–$202,000 USD annually.
- Equity grant and, where applicable, participation in incentive programs.
- Comprehensive health and dental benefits.
- 401(k) and retirement matching program.
- Generous paid time off and paid parental/maternity leave programs.
- Remote-first work environment within the US, with travel for team meetings, department offsites, and other in-person engagements as applicable.
- RSU program for most employees.
- Free access to the company's password-management product.
- Paid volunteer days and peer-to-peer recognition programs.
- Opportunities to work with cutting-edge AI technologies and shape production AI systems.
- Collaborative culture emphasizing clear communication, continuous feedback, experimentation, adaptability, and meaningful impact.
Requirements:
Benefits:
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