Staff Applications Engineer (Taipei or Hsinchu)
Description
Overview:
Arm is sending shock waves across the cloud, networking and storage world with Arm Neoverse Compute Subsystems (CSS). Do you want to play a crucial part in helping Arm’s customers accelerate development of ground breaking infrastructure systems? In this role, you will serve as a trusted technical advisor to some of our largest and most innovative customers. As part of the Partner Enablement group, you will guide customers in the use of Arm’s IP to build new and exciting products using Neoverse CSS.
Job Overview:
Applications Engineering is a varied, deeply technical role, where you will not only use your expertise but your interpersonal skills to support our partners through their technical challenges. This role is mostly focusing on Arm IP and Subsystem products that target the Server and Hyperscale Computing markets.
Working with our customers means that you will need to understand what they want to achieve, analyze their requests and issues and provide a solution that moves them forward. As the experience grows, you will develop and present training courses on our products to customer development teams, whilst also providing reviews and advice on their system designs.
You will collaborate with engineering teams, acting as the voice of the customer to motivate changes which improve our products and help our partners embrace new technology! You will also raise defects against products, review documentation and periodically write application notes, example source code and knowledge base articles.