Staff Business Systems Analyst

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Rivian 3P Service and Collision Programs is seeking a Staff Business Systems Analyst to scale operations via streamlined software enhancements. This position will work closely with all areas of the Certified Collision Program including Authorized Service, R&D Workshop as well as Learning and Development, Third Party Aftersales Support and other teams. You will play a vital role in supporting and executing projects to enable Rivian vehicle repairs through third-party businesses. The successful candidate will possess strong technical acumen with a track record of evaluating software ecosystems, architecting scalable data pipelines, and optimizing internal tools for maximum efficiency and meticulous attention to detail. Additionally, excellent written and verbal communication skills, along with proficiency in data analysis and visualization, are essential for this role. Responsibilities Evaluate, design and implement technical tool capabilities across Collision and 3P Service programs, driving technical solutions—whether via custom integrations, pipeline automation, internal tools or platform migration—that solve operational bottlenecks Serve as a liaison between engineering data structures and business execution, ensuring technical solutions align with program objectives and operational needs. Define and implement automation strategies that scale operational frameworks and reduce manual intervention across technical workflows. Collaborate with related stakeholders across the 3P Service and Collision Programs to align on projects, goals, prioritization, roadmaps, and track progress from concept to launch/grow/optimize each project. Operates directly within engineering platforms (Databricks, GitLab, JIRA, 3DEXPERIENCE) to investigate pipeline failures, analyze missing SBoM attributes, and support cross-system integrations. Develop and maintain Databricks-to-JIRA data ingestion pipelines to centralize engineering data and enable automated intake, tracking and data governance Translate technical system behaviors and data pipeline outputs into executable program plans; partner with engineering teams to prioritize fixes, releases, and enhancements Create structured queries, dashboards, and reporting to enable non-technical stakeholders to leverage engineering data for faster root-cause identification and resolution Identify SBoM data gaps impacting part selection accuracy, cost avoidance, and downstream operational readiness; drive cross-functional remediation Diagnose repository logic and support GitLab deployment troubleshooting for job failures, enhancements, and configuration updates Manage complex, multi-disciplinary projects to fulfill program requirements and timelines Identify areas of development within the third party service and collision organization and implementing strategies to enable scale, enhance efficiency, reduce costs, and improve service experience Role requires high levels of initiative, independent judgement and indirect leadership capability Qualifications Self-starter who is goal-oriented, highly motivated, and comfortable working in a fast-paced environment 6+ years of experience in Automotive, with a focus on collaboration with software development Technical understanding of vehicle systems and development Demonstrated experience designing API integrations, data workflows, and system architectures across enterprise environments Hands-on technical capabilities with SQL, ETL pipelines (Databricks), and repository/deployment logic (GitLab) Proven ability to conduct root-cause technical analysis on pipeline job failures and complex data gaps Proficient in Jira, Lucid, Confluence, Databricks, Hex other data management tools Strong collaborator, with a willingness to drive change. Strong program management and timeline/task execution (able to drive to critical path) Drive cross-functional technical programs from concept to launch, defining critical path execution while aligning engineering and business stakeholders Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment. Ability to lead through influence, not necessarily reporting structure. Flexible and adaptable to shifting priorities, particularly in response to urgent issues. Develop and communicate a program vision and concepts effectively to diverse audiences using various online platforms. Strong written and verbal communication skills. Ability to work quickly and efficiently under pressure while dealing with ambiguity. Willingness to travel when necessary Pay Disclosure The salary range for this role is USD 149,700-187,100 for San Francisco based applicants and USD 131,800-164,700 based Texas applicants and 125,800-157,200 based Michigan applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus and equity awards. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Plan if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than October 31, 2026. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy and Technology Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. How We Use AI in Our Hiring Process: To ensure transparency, we want candidates to know that Rivian uses iCIMS Talent Cloud Artificial Intelligence (TCAI) and AI-enabled tools to assist with screening, reviewing, organizing and highlighting profiles and applications that match the key requirements for each role. AI does not make hiring decisions: Qualified candidate applications are reviewed by a member of our team, and all decisions throughout the process are made by humans. We use AI to support efficiency and consistency, not to replace human judgment. We are committed to a fair, thoughtful, and equitable experience for every candidate. Participation in AI profile matching is entirely voluntary. If you prefer that your profile not be used in this process, you can opt out at any time. Opting out means your profile will be excluded from automated matching and will not be surfaced for additional roles through this system. Your current application remains active and will not be affected in any way. Please note that we are currently not accepting applications from third party application services.