Staff Data Analyst (Pricing&Retail)

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Team & Role Overview

A Principal Data Analyst, leads multiple, impactful projects related to the quality, availability, and depth of data needed by Coupang to make business decisions. This person will use their deep expertise in SQL and other languages, data ETL development, and data integrity to ensure that necessary information is available for all levels of analysis at Coupang. This person will work closely with Engineering and Product teams to not only accomplish business goals, but to come up with novel ways to capture and analyze data. Additionally, this person will contribute to analytics projects designed to help drive Coupang's growth, support specific initiatives from all areas of Coupang, and help analysts across the team and organization with their development.

What you will do

1. Develop business operations-related decision-making systems to improve the efficiency of business operations

2. Analyze domain data to provide insights and help develop key metrics

3. Explain reports, algorithm details, and results to both technical and non-technical stakeholders

4. Prioritize the metric development requests and lead the junior BAs to support key business initiatives in the company

5. Keep the developed reports and systems up-to-date, including learning and deploying new technologies, both in methodology and in technical / software

6. Document project deliverables and decisions made as well as final results

7. Work with stakeholders to identify project requirements, translate them into tasks, and lead teams to have tasks completed on time with high quality

8. Train and mentor junior team members

Basic Qualifications:

1. Minimum 5+ years experience in data, business analytics and other quantitative fields

3. Excellent skills in SQL

4. Proficient in English (nice to have as well)

5. Strong presentation and communication skills

6. Good understanding of statistical analysis and algorithm design

7. Experience in initiating and driving analytics projects and delivering actionable insights and recommendations to business

8. Experience working with stakeholders in requirement identification and final delivery for features and analytical projects

Preferred Qualifications:

1. Experience with creating Tableau (the main tool for visualization), Grafana, or similar GUI-based reports

2. Relevant working experience in retail/e-commerce business (nice to have)

3. Experience with data analytics tools such as relevant Python libraries, Spark, R as well as engineering tools such as GitHub and Airflow (very good to have – Python, Spark, R)

4. Experience with documentation and project management tools (Wiki, Jira, Gannt charts, and similar) as well as final result presentation (such as Powerpoint)

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.

• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

• (Recruiter Note: add in the case of full-time regulars) This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

• (Recruiter Note: add if probation period is applicable, for example in the case of contract position of 3 months or longer) This is a contract position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.

Document Return Policy (This notice MUST be included in a job posting in Korea only to comply with the Fair Hiring Procedure Act.)

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.

1. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.

1. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.

1. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

1. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.