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Staff Engineer, Applications (R4828)

Open 59d
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description:

Our Applications Engineers are highly technical, customer-facing problem solvers who play a critical role in deploying Shield AI’s Hivemind software in real-world environments.

In this role, you will work closely with customers to understand their requirements, provide technical expertise and customer support during deployment, and ensure successful integration of Hivemind. You’ll also collaborate internally with engineering teams to develop and test new autonomy capabilities.

This role is travel-intensive, with frequent trips, often international, and sometimes lasting multiple weeks, to work directly alongside customers on-site.

What you'll do:

  • Deploy with customers on site globally (~50% travel) to support software integration and development activities.
  • Become an expert user of the Hivemind enterprise software stack and its various autonomy modules.
  • Provide technical support and training to customers on use of Hivemind.
  • Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
  • Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions
  • Assist in post-sales deployment and integration of Shield AI enterprise software products.
  • Develop and maintain technical documentation and training materials.
  • Help customers debug software/API integration issues.
  • Collaborate with the product engineering team to address customer feedback and improve products.
  • Act as a technical leader across engagements by elevating team performance, driving execution across cross-functional teams, and ensuring successful delivery in complex environments.
  • Required qualifications:

  • Bachelor’s degree in Engineering, Computer Science, or a related field, and 7+ years of industry experience, OR
  • Master’s degree in Engineering, Computer Science, or a related field, and 5+ years of industry experience.
  • Strong technical background in software engineering.
  • Strong proficiency in writing modern C++ code.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Preferred qualifications:

  • Experience in the defense, aviation, or robotics industry.
  • Prior experience as a customer-facing solutions engineer, application engineer, or sales engineer.
  • Experience operating in a fast-paced, startup-like, environment.
  • Advanced technical degree, especially in robotics or autonomy related fields
  • #LI-FB1
    #LD

    Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.

    What this application asks

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    Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website

    • Are you local to or willing to relocate? choose one · optional
    • What office(s) would you be willing to relocate to? (Select all that apply) yes / no · optional
    • If you selected international, what location(s)? written answer · optional
    • Please select all languages that you are at minimum business conversational or fluent in choose one
    • Shield AI provides technology, services, and support to the United States military and allied forces with their various missions. If selected for employment with Shield AI, your contributions will directly relate to and/or support these missions. Are there any reasons why you would not be able to fully contribute in support of the U.S. military and allied forces? choose one
    • (Optional) If you selected other or would like to expand on the above, feel free to do so below: written answer · optional
    • This position may require access to information and technology that is subject to export controls, such as EAR. Are you any of the following? choose one
    • If you selected "A protected Individual" OR "Other" to the above question, please explain further. written answer · optional
    • Are you a transitioning service member? choose one
    • If yes, what partnership program are you working with? choose one · optional
    • If other, please provide further details written answer · optional
    • When are you available to start your fellowship? written answer · optional
    • When are you available for full time work? written answer · optional
    • What full time job(s) are you applying for? written answer

    See also