Staff Front-end Engineer (CX) — Coupang Play

Open 63d posting dated 3 weeks ago

Summary

Builds and optimizes multi-platform web frontends for an OTT streaming service, using Next.js, Solid.js, and React to enhance content discovery and streaming experiences across devices.

About Coupang Play

Coupang Play is an OTT video streaming service. We offer a wide range of content, including Original Series, TV Shows, Movies, and Sports.

We are in the business of delivering exceptional storytelling. We produce award-winning scripted and unscripted Original Series, such as “Boyhood”, “Anna”, and “SNL Korea”. We believe Sports can also be elevated by creative storytelling. Play is now an authoritative destination for Sports, broadcasting K-League, La Liga, Bundesliga, F1, NFL, and other leading leagues and tournaments. We also offer some of the latest movies that were just released in local theaters, bringing more exceptional storytelling to our Customers.

To ensure that we deliver all content seamlessly, we invest in Engineering, Product, and Design. Coupang Play is available on all mobile devices, tablets, PC, Smart TV, Apple TV, and Android TV. Our teams keep optimizing how Customers discover and stream both VOD and Live content. That includes investments in frontend, backend, and infrastructural developments. We also embrace Machine Learning to refine our CX.

We are still very early in our growth stage. If you enjoy solving complex problems using industry-leading technology or unconventional business approaches, please join us. We are building a world-class team of problem-solvers, all dedicated to delivering exceptional storytelling to our Customers.

Role Overview

The Coupang Play CX (Customer Experience) Frontend Engineering team designs and improves intuitive and seamless web experiences so that customers can easily and enjoyably consume content. Across multiple platforms—including PC web, SmartTV, and mobile webview—they technically optimize every touchpoint of the customer journey to deliver the best possible streaming experience.

Responsibilities

Build and enhance new features across customer experience domains such as Content Discovery, User Growth & Identity, and Sports
Develop and maintain multi-platform web frontends using Next.js (PC web), Solid.js (SmartTV web apps), and mobile app webviews
Optimize SSR performance, improve Core Web Vitals, and design/implement server-driven UI architectures
Design feature experiments using A/B testing platforms and support data-driven decision-making
Design reusable components and shared modules/libraries
Collaborate closely with product, design, and backend/mobile engineering teams

Basic Qualifications

7+ years of experience in frontend engineering or related fields
Strong understanding and hands-on experience with TypeScript and React
Experience building and optimizing web applications using SSR frameworks such as Next.js
Experience implementing responsive/adaptive web design and ensuring cross-browser compatibility
Ability to interpret UI/UX design principles and apply design systems to actual UI implementation

Preferred Qualifications

Experience developing web applications for SmartTV platforms such as LG webOS and Samsung Tizen
Experience integrating A/B testing or experimentation platforms
Experience working on large-scale, high-traffic services such as OTT, media, or e-commerce
Experience designing and implementing server-driven UI or data-driven rendering systems
Experience writing unit and E2E tests using tools such as Jest and Cypress

Recruitment Process and Others

Recruitment Process

Application Review > 1st Tech & Coding Interview > 2nd Tech & Coding Interview > 3rd Leadership Interview > Offer
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.
Coupang will be prioritizing applicants who have a current right to work in Singapore and do not require company sponsorship for an employment visa.
Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.

#Coupangplay #Front-end #WebDeveoper #React #Next.js #CXEngineer #WebPlatform

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What this application asks

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First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

LinkedIn Profile optional
Coupang Corporation or its affiliates and subsidiaries* (collectively referred to as “Coupang”) does not collect or use any personal information other than the types of information specified in this Consent. Please ensure that your resume does not include any personal information other than the types specified in this Consent. choose one
1. What is your nationality? choose one
2. Do you now or in the future require visa sponsorship in order to accept employment in Singapore? choose one
1. (Required) By submitting your resume, you consent to the required collection and use, required provision, and consignment as set forth in our Privacy Policy(https://privacy.coupang.com/en/land/jobs/). choose one
2. (Optional) Name, contact information, email address, nationality, educational background, work experience, qualifications, national merit status (for special hiring program applicants only), relative’s name/relationship/team and application history are provided to one or more of the following entities other than the one applicant applied for, including Coupang affiliate or subsidiary company* for the purpose of considering hiring for other similar positions. Provided personal information are retained for 5 years from the notification of hiring result, and then deleted without delay. You may refuse to provide consent, but such refusal may result in the restriction of opportunities in the hiring process of companies other than the one you applied. choose one
3. (Optional) Recordings of the interview process and transcriptions of interview audio maybe collected and used for the following purposes: i) to record the interview process, ii) to transcribe and document interview audio, iii) to summarize interview results, iv) to verify the interview process and evaluation results, v) to improve the hiring procedures, vi) to check candidate fitment for other open positions, vii) to review past interview records. Collected personal information are retained for 4 years from the notification of hiring result, and then deleted. You may refuse to provide this consent, and refusal will not affect the recruitment process. choose one
4. (Optional) Coupang affiliate or subsidiary company* will send recruitment notifications through transmission media such as phone, email, and SMS using the contact information and email address based on the consent provided by you. choose one
5. (Required) Name, email address, and Social Security Number are provided to AIM Screening Limited for the purpose of (i) education verification, (ii) qualification verification, (iii) Work experience verifications and reference checks, (iv) Credit verifications, including bankruptcy and insolvency checks and investigations into insolvency registers, (v) Directorship checks to verify whether the applicant is a registered executive or shareholder of other businesses, (vi) Identity verification to check whether the applicant is an internationally sanctioned individual, (vii) Passport verification, (viii) Social media and social network service background checks, (ix) Adverse media checks against broadcast media, blogs, and online posts, (x) criminal background checks, and (xi) drug test history check. Provided personal information are destroyed upon achieving the purpose. You may refuse to provide consent, but such refusal may prevent you from applying. choose one
6. The collected information will be transferred to whichever Coupang affiliate or subsidiary company* that the applicant applied to for the recruitment procedure, and the applicant’s information may be transferred overseas in the process. The personal information is transmitted using a secure method and is retained for the retention period specified in the required consent #1. Information transferred overseas in accordance with the consent will enjoy the same level of protection as Singapore PDPA. You have the right to refuse to provide consent, but refusal may prevent you from applying. choose one
1. I understand that working with relatives in the same department / area where they can influence each other’s work can potentially create conflict of interest and hence needs prior approval of Coupang People Department. choose one
- Name of Relative(s): optional
- Relationship: optional
- Working Org / Team: optional
You have the choice to access, correct/update, delete, suspend the processing, and suspend the transfer of your personal information that Coupang holds. Exercising certain choices, such as deletion of personal information, may result in the restriction of the hiring process. choose one
Document Policy choose one

Staff Front-end Engineer (CX) — Coupang Play

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What this application asks

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